Question

Welcome flow is not working. What should I do?


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My flow is not working and emails are getting “Skipped”. 
They are not “Permanent” so it should start sending emails to other group.  

 

 


5 replies

Userlevel 7
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Welcome to the community @BilalPabal 

Is the preference custom property ‘Gig Type’ text or a list? I can see from your conditional split that you have it as a data type of ‘text’.

Or another way of putting it, can your contacts select multiple options for ‘Gig Type’? Lists are stored in Klaviyo as ["option1","option2","etc"]

If so, then your conditional split should be ‘contains’ and type of ‘list’.

Let me know if that helps.

Regards

Andy

 

 

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Hey, no user can only select one “Permanent, Contract and Per-Diem” and it is a text field  

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Welcome to the community @BilalPabal 

Is the preference custom property ‘Gig Type’ text or a list? I can see from your conditional split that you have it as a data type of ‘text’.

Or another way of putting it, can your contacts select multiple options for ‘Gig Type’? Lists are stored in Klaviyo as ["option1","option2","etc"]

If so, then your conditional split should be ‘contains’ and type of ‘list’.

Let me know if that helps.

Regards

Andy

 

Hey, no user can only select one “Permanent, Contract and Per-Diem” and it is a text field  

 

Userlevel 7
Badge +37

Hi @BilalPabal 

OK. Please will you explain your issue in more detail?

I’m not sure if you mean 1) Permanent and Contract/Per-Diem contacts are going down the wrong branches, or 2) you mean the additional filter you have on email#2 has skipped those 50 contacts.

If it’s 2 what’s that additional email filter?

Regards

Andy

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Hi @BilalPabal 

OK. Please will you explain your issue in more detail?

I’m not sure if you mean 1) Permanent and Contract/Per-Diem contacts are going down the wrong branches, or 2) you mean the additional filter you have on email#2 has skipped those 50 contacts.

If it’s 2 what’s that additional email filter?

Regards

Andy

Problem is We want to send an email when user select separate email for “permanent”  and different email for “contract” and “per-diem”. 

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