If you don't see all of your Facebook Custom Audiences on the list when prompted to select one to sync in Klaviyo, you might be using an unsupported audience subtype (which won’t show up on the list).
There are different Custom Audience data sources that Facebook accepts.
Klaviyo only supports the following subtypes when syncing with Facebook:
HASHES
: Email hashes or phone hashesHASHES_OR_USER_IDS
: Email/phone hashes or user idsMULTI_HASHES
: Created from multiple types of hashes at the same timeCOPY_PASTE_EMAIL_HASHES
: Emails entered manually via Facebook's Ads ManagerDATA_FILE
: Data files
Since we aren't able to sync with other audience subtypes, we won't show them on the list of available audiences when you attempt to sync a list or segment in Klaviyo.