Solved

WooCommerce integration doesn't work with "Simple JWT Authentication" enabled

  • 29 April 2024
  • 3 replies
  • 41 views

Badge

Our WooCommerce store requires Simple JWT Authentication plugin (https://github.com/jonathan-dejong/simple-jwt-authentication), but the Klaviyo integration doesn’t work when that plugin is enabled. If I temporarily deactivate JWT, I can connect to Klaviyo but after enabling the JWT plugin Klaviyo shows error message “Klaviyo is no longer authorized to connect to WooCommerce.”

 

Is there any way to fix this? Other third party integrations work with JWT enabled.

icon

Best answer by Brian Turcotte 13 June 2024, 17:23

View original

3 replies

Userlevel 7
Badge +36

Hi @Hannu!

I’ll check on this internally and update the thread ASAP!

- Brian

Badge

Any updates? This prevents us from using Klaviyo at all.

Userlevel 7
Badge +36

Hi @Hannu!

I have created a support ticket on your behalf, as this is a highly account-specific issue that will be better handled by Support.

 

Best,

Brian

Reply