Hey there.
One of my client sells in many countries (Europe and North America).
He wants me to translate the emails, but how can I be sure the right perspon will get the righ email ?
How Klaviyo knows what language people speak ?
Do I need to create differents segments if people speak french, german, english, etc. ?
I heard you need 3 diffrents CMS, and 3 diffrents Klaviyo accounts if you sell to 3 differents countries…
The thing is, he only has 1 CMS (Prestshop) so what am I supposed to do ?
Thanks for your help
Steve.
Hey
In the meantime, check out this response to a similar question asked not too long ago:
Thanks
I’d love to hear from
Cheers guys !
Steve
The only thing I can think of is for you to have a live pop up for subscribers or even make it part of the emails where you collect people preferences on what language they want to receive emails from you and then use that property to send different languages to different people..
I might not be the best to respond this, but jumping in to brainstorm with you Steve.
If all metrics come under one CMS, then how about finding the most reliable way to filter your audience into different segments based on their language?
Example: Tag subscribers based on the $source. Tag buyers based on their Order ID etc.
To check if any filter could do the job, I’d go to Metrics > Active On Site > Filter by, and check if any of the filters could reliably un-shadow the different stores.
If you can find a reliable filter, then it’s a question of tagging appropriately your Master list and make sure to keep tagging the new subscribers with those UK, FR, DE, IT tags.
Hope that makes sense,
Metrics > Active On Site > Filter by, and check if any of the filters could reliably un-shadow the different stores.
But Klaviyo doesn’t provide me anything unless the filter “NEW/RETURNING”
Is that normal ?
Cheers,
Steve
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