Hello! Can’t seem to find any information about this online - is there a way to permanently suppress a profile? Meaning, ban them from ever being able to opt-in again using the same email. Appreciate any help!
Page 1 / 1
Hey
Klaviyo doesn’t currently have a way to ban an email address from subscribing. However, you can manually suppress the profile to prevent them from receiving any emails from you.
Additionally, you could exclude that profile from your flows using Flow Filters with the condition:
Properties about someone > Email > Equals > person@email.com
Hope that helps!
Reply
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.