Hello Klaviyo community!
We migrated from Mailchimp to Klaviyo over 2 years ago and still have our mailchimp integration on just in case. All email communications we send are from Klaviyo (marketing) or Shopify (for transactional)
The odd time (maybe 1 or 2x a month), we’ll receive this automated email from mailchimp to remove a contact that has requested, which i then remove their profile that we have in Klaviyo.
Does anyone know why this wouldn’t come to Klaviyo as a request? Secondly, when I go to look at said customer, they’ve JUST subscribed to our main newsletter the moment we get this email. It’s very few and far but I am curious if anyone knows why it goes through Mailchimp and also what this request looks like from a customer’s point of view.
Best answer by StefanUE
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