Hello there,
Im trying to clean up my list. So I have created a list with those who did not opened an email the last 90 days for example.
I want to exclude all those who where subscribed the past 7 days, so I can export the list and add it into the suppressed profiles.
Any ideas?
Best answer by kaila.lawrence
View original
+17
Hi
Instead of a list, I would create a segment of subscribers who haven’t opened in your specified time frame. Then you can add the criteria below to your segment using AND:
This should exclude new subscribers. Now you can export the segment, and add them to your suppressed list.
Alternatively, since you already have a list of non-opens, you can create a sement of everyone who HAS subscribed in the past 7 days (change “zero times” in the example above to “at least once”), export it, then compare it to your non-open list, and remove those who are in the recently subscribed segment.
Hope this helps!
+24
Jumping in here to add that list cleaning is super important.
We recommend different definitions based on how often you send, but here’s a good place to start:
From here, you can then export your unengaged segments to bulk suppress them. Check out these guides for more detailed info:
Hope the helps :)
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