Replies posted by tmchow-bc

3 Replies

T
Contributor I
tmchow-bcContributor I
asked in Lists, Segments, and Profiles

How do I get a "manage preferences" link for inclusion in our product?

Hey there @tmchow-bc! I did actually answer this recently in another thread:   In short, there is no global link to a preference page because the link is uniquely generated for each recipient via the {% manage_preferences_link %} tag and associated to a specific list.   Sorry I don’t have better news for you!  @kaila.lawrence Is this even the case if we use a Custom Hosted Page on Klaviyo for this?  is that link also dynamic? Also, when you say dynamic, is that URL unable to be generated by us using some method like a hash?

5
kaila.lawrence
Community Manager
1 month ago
T
Contributor I
tmchow-bcContributor I
asked in Lists, Segments, and Profiles

How do I get a "manage preferences" link for inclusion in our product?

@retention Sorry I’m not asking about the unsubscribe link, but the manage preferences link.

5
kaila.lawrence
Community Manager
1 month ago
T
Contributor I
tmchow-bcContributor I
asked in Email Templates and Coupons

Multiple variables fallback in personalization not working

Hi @tmchow-bc,    Welcome to the Community! Glad to see you already using our Help Center resources, happy to help!    I think there might be a few reasons why you weren’t having success calling your profile property previously. First, variables can only be nested if its an event variable, profile properties can’t be nested. With that in mind, the syntax you’d be looking to use to call your profile property should follow the profile variable formula, not event variable formula which you link above. An example of what you should use is linked below! person|lookup:'Custom Domains'   Additionally, you won’t need to set up multiple backups to ensure it shows. I think your previous syntaxes you link are also missing the ‘s’ on Domains.   Finally, our default filter will show what you put in quotations if the profile property you’re calling doesn’t exist. I wanted to call that out as I wasn’t sure you wanted to show ‘not found’ in your email to users who don’t have a custom domain profile

2
T
Contributor I
9 months ago

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