Replies posted by Sol Deli

3 Replies

S
Contributor IV
SanketContributor IV
asked in Lists, Segments, and Profiles

How can I create a segment where it tells me which users have not confirmed the double opt-in?

Thank you, David for the detailed explanation!

7
S
Contributor II
8 months ago
S
Contributor IV
SanketContributor IV
asked in Lists, Segments, and Profiles

How can I create a segment where it tells me which users have not confirmed the double opt-in?

Hi All, Sort of connected to this topic so allow me to ask the experts…I just realized that practically half of the Profiles (people) who signed up on my website have the mark “never subscribed”.That must be because of the double opt in feature so they did fill in the sign up form and pushed the button but never opened the email to confirm their subscription. Is there a way to reach out to those people and remind them to finish their sign up process or they’ll miss out the newsletters?Or simply manually add them to my “newsletter” segment (I guess they did want to sign up just never confirmed). In fact, my sign up discount is sent out after the subsciption was confirmed so they miss that too (I already got complaints that “I never received the discount code”).How common is this (in percentage for instance) that people think they finished their sign up by submitting the form and never opening the confirmation email? I understand the recommended feature is the double opt-in but I don’t w

7
S
Contributor II
8 months ago
carluccigillian
Klaviyo Employee
carluccigillianKlaviyo Employee
posted in Live training recordings

Recap discussion: Getting Started with Klaviyo

Hey guys, I missed the session yesterday but I did watch the video, thanks for that!One question: I just realized that practically half of the Profiles (people) who signed up on my website have the mark “never subscribed”.That must be because of the double opt in feature so they did fill in the sign up form and pushed the button but never opened the email to cinfirm their subscription. Is there a way to reach out to those people and remind them to finish their sign up process or they’ll miss out the newsletters?How common is this (in percentage for instance) that people think they finished their sign up by submitting the form and never opening the confirmation email? Is it worth going for a single opt in feature rather than double opt in to avoid this?Cheers! 

4
JessicaP
Partner
3 months ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.