Replies posted by Vividfootwear

7 Replies

V
Contributor IV
VividfootwearContributor IV
asked in Campaigns and Flows

Order Confirmation (View Order Button Issues)

Good morning Klaviyo Community!My order confirmation flow is working except the “View Order” button, when I click it it leads to an error page. I tried creating a new order confirmation flow to copy the link, but it doesn’t have link. We are on Shopify and the button does not have a link to the order details page.  We need help finding out what is causing this issue. Thanks in advance,Vivid

6
alex.hong
2 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Campaigns and Flows

Order Confirmation (View Order Button Issues)

Hello @retention,We are on Shopify and we don’t have a link and the trigger is “after someone places an order” Thanks 

6
alex.hong
2 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Campaigns and Flows

Abandonment Cart Series

Hey Omar, thanks for bringing it up. I thought about that too. Ideally it would be best if a customer enters this flow once in their life cycle. I applied the advice of S.Keles and Manny, thank you :) . To configure what I want, I need to add an an additional characteristic of the profile of the customer of flow specifically  “skip any customer who has been in this flow”.  

7
Omar
Partner - Platinum
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Campaigns and Flows

Abandonment Cart Series

  

7
Omar
Partner - Platinum
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Campaigns and Flows

Abandonment Cart Series

Hello @S.Keles ,Understood. My flow is set up as a cart abandonment series flow. I have the trigger split set up wrong, and I will make the change to “Placed order zero times”.  I think it works with one email to convert the customer. But how can I configure it so that if the customer doesn’t act upon the first email flow, he still stays on the flow until he makes a purchase?  I want to give the customer an opportunity to come back and complete their purchase if all they need is that gentle reminder, only after a day or so my flow gets promotion few emails say 24 hours after abandonment. 

7
Omar
Partner - Platinum
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Email Templates and Coupons

Creating a Dynamic Discount

I tried sending previews (test) emails to myself but it’s sending me the same code. Which leads me to the next question. Is there a way to format the codes can be generated from? Like how many letters and numbers etc for the coupon code?

4
ksanfelipe
Klaviyo Employee
3 years ago
V
Contributor IV
VividfootwearContributor IV
asked in Email Templates and Coupons

Creating a Dynamic Discount

Hello Kalie, What if I don’t have the dynamic option to choose a generated coupon at all? Best,David

4
ksanfelipe
Klaviyo Employee
3 years ago

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