Replies posted by MagiMoBoxes

6 Replies

Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

Klaviyo Reviews are here!News

Hi, I am having major issues with the review integration an this is making me strongly consider moving to another platform ( and very possibly all email activity as well to keep everything in one place). My issues are as follows:Even though customers with email addresses and names associated have active profiles in our system, the “author” names that are automatically generated are not consistent or correct. some is part of their email, some have a lowercase letter for their last name initial   when in the carousel format, how is it possible to see the entire text in the review? Ideally, it should be a pop up to the one full text with media of just that review, but we aren’t getting that or anything else. Its only acting like a link to the product.    There is no option to have the product listed in the carousel format. Possible to add?   lack of support!!!!!!! We even went to an “office hours” session and all they could merely do was suggest we contact support. However, because we are

107831
I
Contributor I
4 days ago
M
Contributor III
MagiMoBoxesContributor III
posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

Yes - all 4 products are “active” in Shopify  Its more product categories I should say: so 1. gift purchases, 2. people who subscribe to the recurring membership, 3. one off purchases.Does that make sense? Therefore the follow ups for each of those categories are very different. 

11
ebusiness pros
Partner - Silver
2 months ago
M
Contributor III
MagiMoBoxesContributor III
posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

Thanks @ebusiness pros  Gabrielle and @JessFosnough - If it doesn’t include orders older than 20 minutes than that could be it as the order was from earlier this morning. We will go with it and see what happens!A follow up flow question I have is why all collections and product skus are not listed? Any idea? I would like to make specific “Thank you” flows based on 1 of three products purchased - and when I try to filter by product sku (ideal solution), all of the product skus are not there. In fact, of the 4 products we offer, only 1 is listed. Any insight? Thanks!! best,Ashley 

11
ebusiness pros
Partner - Silver
2 months ago
M
Contributor III
MagiMoBoxesContributor III
posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

Thanks!! Yes, we read that page in depth…. to no avail. 

11
ebusiness pros
Partner - Silver
2 months ago
M
Contributor III
MagiMoBoxesContributor III
posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

Hi!  No - those are just our profiles that we are using to test the purchasing of our subscription so they aren’t suppressed or unsubscribed. I had that filter there so that when their subscription renews they don’t the email again.  Any suggestions? Truly appreciate you trying to help! 

11
ebusiness pros
Partner - Silver
2 months ago
M
Contributor III
MagiMoBoxesContributor III
posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

Here you go! Thats exactly the question I have since there are profiles that should enter the flow and arent for some reason

11
ebusiness pros
Partner - Silver
2 months ago

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