Replies posted by JaneImpelido

7 Replies

J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Issue with Displaying Images in Klaviyo Replenishment Emails Based on Previous Orders

Thank you so much for your help @StefanUE . I will try this :)

7
J
Contributor IV
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Issue with Displaying Images in Klaviyo Replenishment Emails Based on Previous Orders

Hi @StefanUE  Regarding your suggestion about inserting a default image in the "default" section of the line to display if the main image can't be loaded. I came across the same article you mentioned, "Klaviyo / Shopify Order Confirmation: Display Variant Image,"  while trying to troubleshoot my current issue. I attempted to use the formula provided in the article, but unfortunately, it didn't work on my end. Instead, I ended up with the default missing icon. To further check, I duplicated the setup into two tables for testing purposes. The first table utilized my previous formula for the dynamic image: {{ item.Variant.Image.URL|default:'' }}. Meanwhile, in the second table, I used the formula from the article. However, it still displayed the missing image icon.I've tried various approaches to resolve this issue but haven't had any success so far. Could you please help me on how to make this workaround function correctly?Thank you so much for your help.Best regards,Jane 

7
J
Contributor IV
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Issue with Displaying Images in Klaviyo Replenishment Emails Based on Previous Orders

Hi @StefanUE . I already removed it but I’m still getting the same issue :(

7
J
Contributor IV
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Issue with Displaying Images in Klaviyo Replenishment Emails Based on Previous Orders

Hi @StefanUE!Thank you so much for your response and suggestions! I've checked the event properties section, and while I do see ImageURL lines for individual products, I couldn't find a single link that represents all previous orders. It seems like I'll need to find a way to connect these individual product URLs into a single dynamic image display for each order.Can you please help verify if the codes are correct?  

7
J
Contributor IV
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Unable to create coupon code error in Welcome Flow

@bluesnapper. Yes, I deleted the old one and I was able to create a new coupon name with the same name this time. And it's now working! I'm now able to receive the Welcome Email. Thank you so much for your help.

6
bluesnapper
Partner
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Unable to create coupon code error in Welcome Flow

Hi @bluesnapper! I appreciate your fast response, thank you so much. We are using Shopify integration. I found out that there's an error in our coupon code used in the Coupons Tab. I'm trying to troubleshoot this issue now however, I'm receiving this kind of error shown in the red error message. Could you also help me troubleshoot the error here? Thank you again in advance! 

6
bluesnapper
Partner
1 month ago
J
Contributor IV
JaneImpelidoContributor IV
asked in Campaigns and Flows

Unable to create coupon code error in Welcome Flow

Also, I forgot to attach this for your reference. Looking forward to a fast response regarding this isssue. Thank you! 

6
bluesnapper
Partner
1 month ago

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