Replies posted by DL_CFF

3 Replies

JacobM
Contributor II
JacobMContributor II
posted in Analytics and Deliverability

Analyzing Klaviyo data externally

@JacobM, yes, it’s incredibly tedious but our volume is on the lower side for now so it’s not insurmountable. I haven’t looked into a third-party platform to pull this data but I am going to speak to our dev team to about using the API to pass data into our back-end systems. (They’re just overloaded with work so getting help with these things get put in the backlog.) Getting another platform to do this can’t be justified as costs are an ongoing issue, as you noted too.Our CSM actually thought it was possible to export all property values as it looks like an option from the segments menu (shown below), but the end result is basically a row of headers but no data (besides the user’s email address). :( 

6
D
Contributor II
2 years ago
JacobM
Contributor II
JacobMContributor II
posted in Analytics and Deliverability

Analyzing Klaviyo data externally

FWIW, we asked about this with our CSM back in Nov of last year and she was going to put in a request for this with the product team. We have a lot of custom properties in custom metrics we’re passing to Klaviyo. Currently, I’m going into each metric, expanding the records, copying the properties and values to a spreadsheet, where I then analyze the data to understand what messages are driving which results. It’s very tedious so consider me a +1 for this type of feature in Klaviyo! (Thanks for posting about this @JacobM! I was hoping to find a solution but at least you now know you’re not the only one looking for this functionality!)

6
D
Contributor II
2 years ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Email Templates and Coupons

Dynamic images appear fine with in-app previews, but are missing in Gmail: why is this happening?

Hi @shoshana.antunes… Thanks for posting this solution. I thought I found the answer to the issue I was having but it doesn’t seem to be fixing the issue on my end. :( I’m appending an event property to a URL to dynamically populate a variable. When I preview the message on the platform, it shows up as expected. However, when I send myself a test message, the image is broken. It’s not an issue of the “http:” or “https:” getting stripped from the code, so I don’t think adding |httpsize will help in our case. (FWIW, I tried adding it to see what would happen, and that breaks the preview on Klaviyo too.)I’ve included some screenshot examples of what I’ve put together and how I’ve tried to dig into and troubleshoot this issue below.When I preview the message, this “star rating” image shows up as expected: This is the source code from the table populating this image (for reference): This is code highlighted above:<img src="https://www.cheapflightsfares.com/resources/assets/trustpilot/sta

3
L
Contributor I
1 year ago

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