Replies posted by Erik

3 Replies

N
Problem Solver I
numzieProblem Solver I
asked in Sign-up Forms

How to close a teaser?

hey @stephen.trumble are there any plans to implement this at some point?So far, it doesn't look like this is on your agenda, although it should be a very easy to implement feature that would significantly improve the user experience.BestErik 

11
Taylor Tarpley
Community Manager
1 year ago
F
Contributor I
FIRE-FOODContributor I
asked in Analytics and Deliverability

Bounces t-online.de

Hi there, I had the same problem. We were asked for the following information.We still need the IP address of the sending system. With over 4 billion IPv4 addresses, we can't start checking on the off chance.In case of blocking an IP address for mail delivery to us, our mail system gives the following error message:   554 IP=$SENDER-IP - A problem occurred.Instead of $SENDER-IP, the error message naturally contains the real IP address of the blocked system.To help you quickly, we need this error message.Anyway, t-online told me that Klaviyo should contact t-online directly with this IP address.The error message is addressed to you as the sender of the mail, because the sender should receive a so-called bounce mail (undeliverable message) from the mail server which contains this error message. However, it states that the sender should contact his own postmaster(*) - alternatively his IT helpdesk - who will, if necessary, contact us, also in English, in order to clarify the cause of the

37
chloe.strange
Community Manager
2 years ago
F
Contributor I
FIRE-FOODContributor I
asked in Analytics and Deliverability

Bounces t-online.de

Hi there,we’re facing the same problem. Did you solve the problem by following the mentionted steps in this thread or can you give me any further advice?BestErik

37
chloe.strange
Community Manager
2 years ago

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