Replies posted by Reestar

9 Replies

M
Contributor I
MathieuContributor I
asked in Integrations and Reviews

Problem with Shopify product Feed

Hello againI think it is sorted. I think it just needed time to recognise the new feeds I had set up.We need patience sometimes.The OLD woocomers feed don’t work so I am going to delete them.Thanks for your help. As it didn’t work befor emailing, then it did as soon as I did!! hehe haha

9
Taylor Tarpley
Community Manager
2 years ago
M
Contributor I
MathieuContributor I
asked in Integrations and Reviews

Problem with Shopify product Feed

Hello thereI am hoping you can put some light on what I should do.I had a woocommers site and linked it to klaviyo. I now have a Shopify account. I deleted the woocommer account. should I delete all my product feeds and start again?The reason I ask is even though I have deleted my woocommers website, all the products are sitting in my account, but not showing in the emails.When I connected my woocommers website the product feed let me connect Category which worked perfectly, but when I started setting up the Shopify feed it only shows Smart Collection: or Tags. I have set 2 feeds up with smart collection and tags (should I be using both together?) But they are not showing up on emails either.I have set all my stock levels.I didn’t know if I should delete all my feeds, uninstall Shopify and install it again.I really appreciate your helpx

9
Taylor Tarpley
Community Manager
2 years ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

I don’t know.Try what I did, copy your page url into the link.Go to your website, put something in you cart/basket/bag the click on that cart/basket/bag to show what is in there. the URL at the top should say https//yourdomain/bag/or https//yourdomain/cart/or https//yourdomain/basketdepending on what you have called itpast that infront of the code ?wck_rebuild_cart={{ event.extra.CartRebuildKey }}so it now looks likehttps//yourdomain/bag/?wck_rebuild_cart={{ event.extra.CartRebuildKey }} If that dosent work, I don’t know! I am not a tech person, I make jewellery!!But this worked for me.Good luck, let me know if it worked

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

If you read the feed it tells you after the domian {{ organization.url }}/products/{{ item.product.handle }}it is red above.

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

Hi, / Yes put it after the your domain-name or what I found that worked better was going to my cart/basket page on my site and coping and pasting the page url in front of the code.https://mywebsite.com/basket/?wck_rebuild_cart={{ event.extra.CartRebuildKey }}https://mywebsite.com/basket/ this is from your site?wck_rebuild_cart={{ event.extra.CartRebuildKey }} this is the code from Klaviyo so put them together. It worked for me, as in my url it said basket not cart which was the demand​ in the link which would never work for me​​​​​​. Good luck :)

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

Hi @Taylor Tarpley Thank you for your reply. I tried everything you said, then I remembered my cart is not called cart it is called basket.So I went into my site to the (cart) basket page and copied the URL then pasted it, in front ofhttps://mywebsite.com/basket/?wck_rebuild_cart={{ event.extra.CartRebuildKey }}The word cart after my sites url worked.All working now. I hope this might help someone else having this problem.Have a great day.Reestar x 

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

Hi @caroline  @david.to I have now tested all the links in this chat for Abandoned Cart Button, with the extra ‘/’ but NONE of them work for me. They go to page not found or a blank page. Please help.Many Thanks

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

@david.toI just read another feed in the forum, where you gave the link{{ organization.url }}cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }} to solve the problem so my Adandon Cart email. Is this right for woocommers.many thanks

20
J
Contributor II
10 months ago
V
Contributor II
vickieexContributor II
asked in Campaigns and Flows

Abandon Cart Flow - Product links not working

Hello there @caroline @david.to I am having the same problem, the code that was in the templete of Abandon Cart {{ organization.url|trim_slash }}/cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }}Is senting to a page not found page.This code/link is different to the ones above as they say proudct in them.I have a woocommers website. Could someone please advice me what code/link to use to take my customers to their abandoned cart within my website?Could you also advice the code/link when in browse adandonment as the templete gave me {{ event.Url }} which dosn’t work either.Really looking forward to your reply and getting all this set up.Thank you in advance.

20
J
Contributor II
10 months ago

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