Replies posted by Cr.oompp

5 Replies

C
Contributor III
Cr.oomppContributor III
asked in Email Templates and Coupons

Can I make images with rounded edges in Klaviyo?

Sweet! Thanks for th heads up! Was just wondering whether we could achieve it in the Klaviyo editor that’s all!

2
C
Contributor III
1 year ago
C
Contributor III
Cr.oomppContributor III
asked in SMS

Why doesn't klaviyo receive SMS consent from Facebook or Instagram etc.?

Hi @Cr.oompp,    Thanks for sharing your question with us, happy to help!   Unfortunately, Klaviyo does not collect SMS consent via Facebook Lead Ads at this time, which is why the consent didn't come through. However, I will submit this as a product feature request on your behalf.    In the mean time, in order to add consent to the Profiles you currently have in Klaviyo that came from the Facebook Lead Ad, you will need to re-upload the contacts via a CSV file. When you re-upload those contacts, you will need to include the appropriate SMS consent column. This will add the SMS consent to the existing Profiles in Klaviyo and then you can start sending SMS campaigns to those who opted-in via Facebook In order to start collecting consent in Klaviyo via Facebook, you will need to pass it to Klaviyo via a CSV file or  our List API.    You can also  collect consent via Instagram by following these steps.   Thanks for participating in the Community! -Taylor  Hi Taylor,  Many thanks for the

3
Taylor Tarpley
Community Manager
1 year ago
C
Contributor III
Cr.oomppContributor III
asked in Campaigns and Flows

Why Doesn't My Dashboard Performance Doesn't Match My Campaigns Revenue?

Hi @Cr.oompp.    Thanks for sharing your question with us! Glad to offer some insight here with this discrepancy!    A couple reasons of why this happening come to mind. I would ensure that your conversion metric is aligned and that the timeframe viewed is the same within the campaign and on the performance report.    For instance, when you look at your dashboard reporting, what time metric does it say? If it says “View by Last Month”, as it’s the first week of march, that dashboard reporting would only hold the revenue for February, not February and March. However, when navigating to your Campaign Tab, the total revenue would show, meaning February and March hypothetically. This could potentially explain the discrepancy you see!   Hope this helps! Thank you for participating in the Community! -Taylor  Hi Taylor, I selected the month of February on the Dashboard. But there is still a discrepancy starting from 24th February onwards. Most of my campaigns after the date are lower compare

3
Taylor Tarpley
Community Manager
2 years ago
C
Contributor III
Cr.oomppContributor III
asked in Campaigns and Flows

My Abandoned Cart Flow is not performing as expected. Any tips?

Hello @Cr.oompp, Thank you for sharing this with our community. I’m going to provide you with a thread containing links to plenty of helpful resources to optimize your Abandoned Cart flow. I recommend checking that out for best practices, tricks and tips :)    Thanks a bunch Dov! Will check them out to optimize my Abandoned Cart emails!

2
C
Contributor III
2 years ago
C
Contributor III
Cr.oomppContributor III
posted in Campaigns and Flows

What are some abandoned cart tactics/examples that our Klaviyo Community has thought up?

Hello @Dov Thank you so much for the reply! Am thrilled to be part of the community as well. Huge help for the tips and examples, will go through each of them with gusto. Will come back with questions if i have any!  Cheers!

2
C
Contributor III
2 years ago

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