Replies posted by Jorge

2 Replies

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JorgeContributor I

asked in Lists, Segments, and Profiles

What happen suppresses a profile in the future?

Hi @alex.hong,I had suppressed my profile in Profiles > Suppressed Profiles > + Add Email Address (now my Consent Status is Suppressed).The next day I ordered a few products and then I fulfilled the order. Today I am going to check my Consent Status and it is still suppressed. For all these reasons I do not understand when you say:they would need to resubscribe through a Klaviyo form or a third-party form utilizing Klaviyo’s List V2 endpoint. Resubscribing through a Klaviyo form or a third party form hitting this specific API endpoint would automatically cause the contact to become an active profile and be removed from the suppression list. Because when I ordered a few products I used a Klaviyo form in Shopify. Thanks!

2 years ago

JorgeContributor I

asked in Campaigns and Flows

How to add UTM Tracking In Abandoned Cart Email button?

Hello David!When you said… “UMT ´s would be applied to all liks - including those links that are dynamically generated...” is not quite right.When I have received the abandoned cart email: If I click on:The products (The 24H Pen Eyeliner) the UTM Tracking is: https://uk.3ina.com/products/the-24h-pen-eyeliner?utm_source=Klaviyo&utm_medium=Flow&utm_campaign=FLOW_EMAIL_ABANDONED_CART01_UK+%28Upt5EJ%29&_kx=&variant=41074342035638. This is perfect!! The button “Return to your cart” the UTM Tracking is: Would you mind checking for me once again? Sorry for the inconvenience.

2 years ago

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