Replies posted by SirSend

2 Replies

S
Contributor I
smcwherterContributor I
asked in Campaigns and Flows

Best Practices for Staying Organized

Unfortunately, organization and asset management inside the platform seems to be extremely lacking when held to the standard of a publicly traded company with more than enough resources and talent to improve it.No folder option in anything (forms, segments, templates, flows etc) Can only view 10 results per page of most things universal content unnecessarily hard to keep track of unless you name it perfectly the first time (and no ability to rename...) same with image content, the library is a total black hole with no good sorting or filtering. you have to name the image perfectly to ever have hope of version control and finding it again. My guess is if they made this too easy to manage it would cost them more cloud storage $ so instead we get bad UI/UXWould love to hear some exciting updates, but this stuff has been this way for years as they grow the ecom monopoly. Hoping competition urges the updates needed here.

5
S
Contributor I
17 days ago
Doubleo
Active Contributor IV
DoubleoActive Contributor IV
asked in Lists, Segments, and Profiles

How can I delete a custom property?

What a nuisance to have to reach out to support where wait times are typically atrocious to begin with. We should have the ability to delete custom properties on our own. You give so much control over everything else why would this be different.  At the very least, Klaviyo should be smart enough to know when profiles with certain custom properties (such as tests) are entirely deleted (ie no more profiles with these fields) and update the system to stop showing these historic values in workflow and segmentation logic dropdowns. The same goes for Shopify when every test or one-off discount, product title, etc are always appearing in dropdowns. Extremely frustrating and confusing, especially if the duplicate or slightly different values are no longer active in Shopify, yet Klaviyo displays one static historic record of all. You have the ability to dynamically refresh arrays like these!

9
M
Contributor I
1 year ago

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