Replies posted by Livg

2 Replies

Oldest first

Newest first

wei.heKlaviyo Employee

published in Analytics and Deliverability

Why are my open rates so low?F.A.Q.

Adding on to the comment above! You can check your email deliverability by using a tool like “Mail Genius” to see what your deliverability score is. If your score is below 90 you are probably ending up in the spam folder and people aren’t opening your emails. This video provides an in-depth explanation on why you are ending up in spam folder, how to avoid the spam folder, and then how to improve your open rates from there once you are out of spam!

15663

1 year ago

Anonymous

asked in Campaigns and Flows

LOW OPEN RATES

Hi KBOARD! I would suggest sending to the following segments to make sure you are getting the highest open and click through rates. Engaged 90 Days - People who have opened or clicked an email in the last 90 days Abandoned Cart Last 30 Days - People who have abandoned their cart but haven’t checked out in the last 30 days All Customers - Send to your all customers lists, but segment out the people who have bounced and the people who have been unengaged for the past year. I hope this helps! If you are still having trouble with your open rates, this video should help you troubleshoot any deliverability issues.

1 year ago

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