Topics started by ChrisR

4 Topics

C
Contributor III
ChrisRContributor III
asked in Developer Group

klaviyo not registering trackViewedItem

I’m trying to get Klaviyo into a custom integration. Using the new klaviyo object, it’s successfully registering Active On Site and Started Checkout, but not Viewed Product.I’m injecting the code in NextJS on product pages using next/script (this is the same thing I’m doing for the Active On Site snippet):<Script id='klaviyo-viewed-product' dangerouslySetInnerHTML={{ __html: ` !(function () { if (window.klaviyo) { klaviyo.trackViewedItem({ ProductName: "${data?.seminarDetails?.name}", ProductID: "${data?.seminarDetails?.id}", SKU: "${data?.seminarDetails?.__typename}", URL: "${url}", Price: ${data?.seminarDetails?.price} }) } })(); ` }}/>Since the above isn’t working, I tried wrapping it in some debug logging:<Script id='klaviyo-viewed-product' da

8
S
Klaviyo Employee
1 year ago
C
Contributor III
ChrisRContributor III
asked in Campaigns and Flows

How to reset metric dimensions?

I’m just getting started with Klaviyo, and as a result, I’m doing some experimenting.I created a custom event, “Registered for Contest” (I’m doing a custom integration with the new API). Since I initially created it, I’ve changed the data that’s being sent with the event.If I do something on the website to trigger the event, I can see in Profiles →  <Profile with event> → Registered for Contest → Detailsthat the correct, new information is coming through to Klaviyo and being stored. However, if I go to Flows and attempt to create a flow based on the event, then set a Trigger Filter, the “Dimensions” for the filter only list the original dimensions that I sent with my first few experiments, not the new/updated “dimensions” that I’m currently sending (and are correctly being stored).How do I get the system to “update” and recognise the new data for the event?

1
Jessica eCommerce Badassery
Partner
1 year ago
C
Contributor III
ChrisRContributor III
asked in Email Templates and Coupons

Custom Integration for Coupon Codes

It seems there are coupon integrations for (at least) Shopify and Magento, but I can’t find any information either on the new or old APIs on how to do this for a custom integration.Best case would be I’m just failing to find the right docs, and someone can point me at how to do this.If, however, that doesn’t exist, then I may be able to use the “manual upload” of coupon code methods; however, it’s not clear how this works under the covers.We’re already generating codes, which are generally referral codes on a per-customer basis. So, we could easily export these, however, it’s not clear from the upload docs how we would go about assigning them to specific customers.Here’s an example workflow:Customer visits our website and registers for our contest We generate a unique code for that customer:contest, which they can use to earn extra chances to win when they share the contest via social media or email or whatnot We email them with their unique referral code, that they can share, and also

1
alex.hong
1 year ago
C
Contributor III
ChrisRContributor III
asked in Developer Group

How to issue POST requests with Node SDK/API

Hi folks,I posted this on Github before I found this forum, but I’m having a basic issue getting started, which is probably just my not understanding the documentation.I've set up my account and gotten my API key, but am failing to get a simple registration to succeed.All the details are in the Github issue. I would have put them here as well, but the community forum issues a 403 error if I try and do that, so you’ll have to jump over to GitHub to see them.Thanks for any help!

1
Brian Turcotte
Community Manager
1 year ago

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