Topics started by Katrym

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KatrymContributor I

asked in Campaigns and Flows

Dynamic product feeds show old products and browse abandonment shows products in wrong language.

Hello!I have 2 questions. I work with multiple language shop in Magento2.First question.Browse abandonment flow sends e-mails with products in wrong language. For example I have put up 3 different flows for different languages. I have conditional split with MagentoWebsiteID for different languages. Still sometimes it sends e-mails with product in wrong language. Second question.Dynamic product feeds shows old or out of stock products. We have a lot of products and I have avoided sending out e-mails with dynamic product feeds, because of this error.The stock variable also does not seem to work and Klaviyo finds products that are not in stock. What could be wrong? Thank you!

10 months ago

KatrymContributor I

asked in Email Templates and Coupons

Multiple language shop and adding static products

Hello! I have connected 2 multiple language stores (Magento 2) with products in different languages to one account. When I want to make campaign e-mails in different languages and added products, there has been in static block an option to sort products based on product feeds. Now there is just search and categories, the product feed option has vanished.Now I cannot distinguish between products that are both in the same language, but in different stores. Previously I made product feeds based on language and store for sorting products. Is it possible to somehow get back sorting based on product feed or even add “catalogs” which sorts products based on store and language? Below is a screenshot of a place where the “product feed” option was.

1 year ago

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