Topics started by dbogdan1960

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D
Contributor I
dbogdan1960Contributor I
asked in Campaigns and Flows

How can I automatically pull an order number and product title to make them variable tags for use in a personalized email?

Howdy folks from a newbie to Klaviyo!I’m trying to create an automated email flow in Klaviyo to send to Customers who ordered a specific type of product.I’ve figured out how to set the triggers so that when someone orders a product whose SKU begins with “001_” or from a specific collection, an email is sent 15 minutes later.What I’m trying to do is sort of a “email merge” in that I want Klaviyo to look up the order number and the product title and insert them as a tag in the body of the email.I’ve watched a help video that tells me how to “insert” a tag into the email, but haven’t figured out how to “make” a customized tag beforehand. Is this possible?For example, the text of the email might read, “Your recent order (Customer order number here) for (title of the product they ordered here) is a custom product...”I think I need to add a custom tag right after the order is placed, and before the timed email is sent, but I don’t have a clue on how to add these specific variables.As I menti

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Omar
Partner - Platinum
1 year ago

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