Topics started by Marcelmmw

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MarcelmmwContributor I

asked in Lists, Segments, and Profiles

E-Mail subscriber connect with profiles

Hello Klaviyo, I would like to finally start with Klaviyo. The customers from Shopify are already imported into Klaviyo. Now I want to create the email subscriber list. Are the customer profiles from Shopify automatically connected to the individual email contacts in my CSV list from another email sender after imported in Klaviyo? If not, what do I have to do then? I currently still use SendinBlue/Brevo. Mit freundlichen Grüßen / Best regards Marcelmmw

11 months ago

MarcelmmwContributor I

asked in Lists, Segments, and Profiles

no marketing possible because no opt in

Hello,I would like to start with Klaviyo and have installed the app at Shopify for this purpose. Now all customer profiles are imported to klaviyo. Now I have the problem that I can't send anyone a marketing mail because Klaviyo incorrectly assumes the following for all customers: "Provided Email without opting in to email marketing". That's wrong. I used another newsletter program for this, which then caught up with the opting in subscription in retrospect. How can I change this in Klaviyo for all customers that I can send them marketing mails? Best regards Marcel :)

11 months ago

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