Topics started by healthunbox

2 Topics

H
Contributor I
healthunboxContributor I
asked in Accounts and Settings

Seeking Guidance on Navigating Payment Issues Due to RBI Regulation Changes

Hello Klaviyo Community,I am reaching out to the Klaviyo community for insights and possible solutions regarding a payment issue we are currently facing at OrganicBazar. We've encountered challenges while trying to make payments on Klaviyo, which seem to stem from the recent regulatory changes imposed by the Reserve Bank of India (RBI) concerning automated recurring subscription payments.In our experience, we have been able to successfully complete payments to other US-based merchants like Datafeedwatch, WATI, and Sendgrid using the same Indian-issued cards. These transactions usually require an additional verification step, such as an OTP (One Time Password), which we manage without any issues. However, when attempting to make payments on Klaviyo, we face errors and are unable to proceed.Given that Klaviyo is working on adapting to these new RBI regulations, I am curious to know if anyone in the community has faced similar challenges and found effective solutions or workarounds. Speci

3
A
Contributor II
2 months ago
H
Contributor I
healthunboxContributor I
posted in Campaigns and Flows

Seeking Assistance with Integrating Gokwik Checkout URL in Abandoned Cart Reminder

Hello Community at Klaviyo,I hope you're all doing well. I'm reaching out to seek guidance from the Klaviyo community regarding a specific issue we're facing with our flow, "Abandoned Cart Reminder - Standard (Email & SMS)."We have successfully set up this flow on Klaviyo but are encountering a challenge with integrating our partner Gokwik's checkout URL. Our aim is to trigger Gokwik’s checkout URL upon order completion. We have been informed that Gokwik has direct integration with Klaviyo and has provided all the necessary details for this integration.Currently, we are using the default variable {{ event.extra.responsive_checkout_url }} for the checkout URL. However, we need assistance in correctly setting up or replacing this with Gokwik’s checkout URL.We would greatly appreciate any insights, advice, or steps that anyone in the community could provide on how to effectively make this integration work. If anyone has encountered a similar situation or has expertise in this area, yo

1
stephen.trumble
Community Manager
5 months ago

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