Topics started by Sung19

2 Topics

Recently active

Most views Most replies

Sung19Contributor I

asked in Analytics and Deliverability

Does Klaviyo support S/MIME certificates for email marketing?

The marketing emails I get from kraken.com all have S/MIME certificated attached to them, and it shows up with a check mark next to the name This is the certificate they use Is it possible to do this in Klaviyo?

4 months ago

Sung19Contributor I

asked in Campaigns and Flows

branded email links

Hi. Are we able to set the tracking links on emails to one that is using our own subdomain rather than the Klaviyo tracking domain? Somewhat like how we’re able to use a custom domain for Klaviyo’s SMS marketing links, but for email. I’ve attached some examples below. Also, I see two different tracking link domains (and subdomain) that Klaviyo uses for tracking email clicks, trk.klclick.com, trk.klclick1.com, and ctrk.klclick1.com, and these two domains don’t normally mix for the same sender (as if the domain assigned to the sender and that’s going to be the domain used for their email clicks tracking with Klaviyo moving forward). What determines which domain is assigned for the sender?

4 months ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us