Topics started by MagiMoBoxes

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MagiMoBoxesContributor III

asked in Campaigns and Flows

Why are all products (SKUs) and collections not appearing in trigger filters?

Does anyone have any insight why all collections and product skus are not listed in trigger filter options? Any idea?I would like to make specific “Thank you” flows based on 1 of three product categories purchased - and when I try to filter by product sku (ideal solution), all of the product skus are not there. In fact, of the 4 products we offer, only 1 is listed. The three product categories are: gift purchases people who subscribe to the recurring membership one off purchasesOur 4 product SKUs are: MEMBR, GIFTM, GIFT1, GIFT3As you can see in the screenshot, only MEMBR is showing.

2 months ago

MagiMoBoxesContributor III

posted in Campaigns and Flows

FLOW ISN'T POPULATING!! (HELP! TIME SENSITIVE!)

We are new to the platform. We have created two flows that are live and should have received recipients so far: a welcome flow and a thank you flow. With the welcome flow, we had issues with it populating but some how or another finally got it there and all is well. However, with the thank you flow, I can’t figure out ANY way to make it populate (including using the past profile populating button). When I preview the trigger, it tells me that there are profiles who would successfully fall into the flow… but nothing has been set or received. And when I go to recipient activity, theres no profiles there needing review or anything. We go live tomorrow so we are hoping someone can help us asap!!

2 months ago

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