Topics started by ThunderKatie

3 Topics

T
Contributor II
ThunderKatieContributor II
asked in Sign-up Forms

Adding Additional Optional Custom Fields

I’m creating a Birthday Flow, working on the best way to collect birth dates. We’re a pet brand, so collecting Pet Birthdays instead of human ones, via an embedded sign-up page. We’d like to provide a way for subscribers to click a button to add additional fields to collect information if they have more than one pet.Here’s a visual mock-up of the sort of thing I’m trying to accomplish: Anyone have suggestions for accomplishing this? Is there any way to do it through Klaviyo’s built-in sign-up page or only possible through custom html?

1
E
Klaviyo Employee
3 years ago
T
Contributor II
ThunderKatieContributor II
asked in Campaigns and Flows

Birthday Collection - Best Practices?

I have a birthday flow set up, and sent out a manage preferences campaign to collect birthdays through a preferences page. Only problem is, Klaviyo doesn’t have a way to restrict what a subscriber can type into a box via a preferences page.There is no “date” box option, only text. I did give instructions above the box for how to format the date, but as we all know, some people don’t follow the instructions. Here’s a screenshot of the field:I did a test run for the manage preferences campaign and about 80% of people filled out the pet birthday correctly, with the right formatI know that you can do a sign-up form, or a custom preference page that’s hosted on your site where you could restrict what gets typed in the box, but that’s not ideal for us since we don't have a coder on staff. My question is: does anyone have a better way of collecting birthdates that doesn’t involve a custom html page?

2
E
Klaviyo Employee
3 years ago
T
Contributor II
ThunderKatieContributor II
asked in Campaigns and Flows

Preferences Page vs Sign Up Form

Just wondering what the difference in a preferences page and a sign up form is? There doesn’t seem to be a lot of info in the help center about the preferences page. I’m trying to build a birthday MONTH workflow for subscribers’ pets, and my custom field isn’t showing up in the Birthday flow. I have a preferences page and plan to send out an email encouraging subscribers to fill out their preferences. One of these fields is the Pet’s Birthday Month field. Preferences page doesn’t seem to have an option for a “date field”, whereas the sign up forms do, so I’m wondering if I need to create a sign-up form instead and send people there instead of to the manage preferences link. I should add that we already have a sign up pop-up to get new subscribers, managed by a third party.

3
E
Klaviyo Employee
3 years ago

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