Topics started by AuburnFury

3 Topics

A
Contributor II
AuburnFuryContributor II
asked in Sign-up Forms

[Shopify] ADA accessibility issue with email signup form

Hi Klaviyo community,I have an email signup form on my site which has a loading delay that’s triggered after a user scrolls 30% of the page. I have recently been informed that this popup is not ADA compliant as it causes two accessibility issues. The first was that the popup didn’t take primary focus when it was displayed, and the second was that it wasn’t announced when it was displayed. My questions are - has anyone dealt with a similar issue and successfully troubleshot it? There aren’t advanced options in the WISIWYG tool to tinker with things like this. Could removing the delay solve the issue? Also, is this working as designed, or could there be a conflict with my Shopify theme that is keeping the focus on the page rather than shifting it to the popup form? Thanks in advance!

3
B
Contributor I
3 months ago
A
Contributor II
AuburnFuryContributor II
asked in Integrations and Reviews

How can I collect my Typeform quiz's outcome results in my account?

I’m using Typeform to create a “which product is right for you” quiz. I would like to create segmented flows based on the results. When I look at the data returned on the customer profile page, I see all of the questions asked within the quiz, but the final ending/result is not there. The ending is designed to determine someone’s affinity for a type of product: it I’m not able to import their result, it’s not simple to try creating segments out of multiple responses to the quiz. Please tell me there’s something I’m missing!

9
Taylor Tarpley
Community Manager
2 years ago
A
Contributor II
AuburnFuryContributor II
asked in Lists, Segments, and Profiles

Creating a Segment & Flow For Shopify Account Signup

We recently switched platforms from Magento to Shopify, and at the same time we moved from MailChimp to Klaviyo.Now that we have the ability for customer account creation on Shopify, we’d like to email our newsletter list and incentivize them to create an account on our website.The ideal flow would be:Email customers that are in our newsletter list and have NOT signed up for an account on our website. Emailed customer goes to our website and creates an account. Email is triggered that gives them the sign-up incentive.I’m running into a couple of issues. The main one is that there doesn’t seem to be any property that sees if a Shopify account does/does not exist. It seems that this would need to exist for my follow-up email to be triggered - even if I were to manually tag customers with existing accounts to remove them from my segment, that wouldn’t solve how to trigger the follow-up.How would you solve this? Does it require creating a custom property via API or am I overthinking it?

3
A
Contributor II
2 years ago

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