Topics started by thijmencla

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thijmenclaContributor I

asked in Campaigns and Flows

How can I Exclude people who have refunded their entire order from my post purchase flow?

Hi all,I’m currently working on my post purchase flow. I don’t want to send them to people who have refunded their order. I’m able to do it with What someone has done (or not done) → Refunded order = zero times, but then I’m excluding people who partly refunded their order as well. If I use Refunded Order Value I’m not able to make a rule where I only exclude people who have entirely refunded their order too.How can I make a rule where I can only exclude people who have refunded their entire order?Thanks!

2 years ago

thijmenclaContributor I

asked in Sign-up Forms

Newsletter subscription opt-in rate

I checked what percentage of people who opt-in for my newsletter actually confirmed received our newsletter. By creating a segment with the following definition:Properties about someone:$consent_form_id is in [my pop-up].I found out that only 36,23% of the people who dropped their e-mail address in my pop-up gave consent by confirming there sign up. I was wondering what the benchmark percentage is and if people have tried to increase this percentage? I have the feeling that my percentage is really low and curious how to improve this.

2 years ago

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