Topics started by RX777

3 Topics

R
Contributor I
RX777Contributor I
asked in Campaigns and Flows

How to setup "Added to Cart" metric in Kalles theme

I'm using Kalles theme V4.1.3 and I'm using klaviyo and for the flows I'm using the Abandoned Cart Reminder for the Prerequisites it shows a Red X "This flow requires setting up a special "Added to Cart" metric. Learn more. " Image down below. In the Integrations section where it says Onsite "Tracking The Klaviyo App Embed is enabled on your Shopify store." with a green checkmark image down below   I added Snippet 2: For buttons with redirects defined by a button ID<script type="text/javascript">var _learnq = _learnq || [];document.getElementById("AddToCart").addEventListener('click',function (){_learnq.push(['track', 'Added to Cart', item]);});</script> It didn't work so I added Snippet 3: For buttons with redirects defined by class notation <script type="text/javascript">var _learnq = _learnq || [];var classname = document.getElementsByClassName("add-to-cart");var addToCart = function() {_learnq.push(['track', 'Added to Cart', item]);}; for (var i = 0; i < classn

1
Brian Turcotte
Community Manager
1 year ago
R
Contributor I
RX777Contributor I
asked in Integrations and Reviews

Can't find order status URL View your order to shopify status page

I’m using shopify and I made email templates in klaviyo since I don’t really like the default notification email’s from shopify. I made a confirmation email so when a customer orders from my store they’ll get their order details. In the button block in the image below where it says Link URL, I want the customer to go straight to the shopify order status page like in the second image below. I can’t seem to find the URL. Help will be appreciated?  Second image  Has a fake name and address I got it from google as an example.  

1
David To
Klaviyo Employee
2 years ago
R
Contributor I
RX777Contributor I
asked in Campaigns and Flows

[Shopify] Abandoned cart emails won't send?

I have a shopify store with debutify 4.6.0 I made a abandoned cart remainder standard email flow and in the Prerequisites I get this “We have not received any recent Checkout Started events. If you think there might be a problem, contact our Success Team for help.”I also get this “We have not received any recent Placed Order events. If you think there might be a problem, contact our Success Team for help.”I added the web tracking code from klaviyo in theme.liquid since I don’t product.liquid.  I even went to my store and added to cart. I put my email address and other information in the contact information and I left my cart. I never received any abandoned email. Any help with this? 

3
alex.hong
2 years ago

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