Topics started by Nadine

2 Topics

N
Contributor I
NadineContributor I
asked in Lists, Segments, and Profiles

Can I choose the properties that fields default to when importing CSV?

We often import CSVs to our database with custom properties like ‘Order ref’ ‘Error’. When uploading these CSV files, these fields will very often auto default to the incorrect properties - see image belowIs there a way we can configure these properties to match up within Klaviyo so that they default to the correct types once uploaded in the future?

1
T
Problem Solver IV
1 year ago
N
Contributor I
NadineContributor I
posted in Campaigns and Flows

Custom fonts not showing anywhere - advice?

Hi all - new Klaviyo user here! I’ve been struggling getting custom fonts to work the way I want to. Our brand fonts are Libre Caslon (for headings) and Open Sans (for body text). These don’t appear to be supported by major email providers, but what’s even more frustrating is I can’t seem to get the fallback fonts to work either. I have tried so many different combinations of fallback fonts, here is an example that I’m currently using:<style type="text/css">@import url('https://fonts.googleapis.com/css2?family=Libre+Caslon+Text&family=Open+Sans&display=swap'); p, ol, li, ul { font-family: Open Sans, Helvetica, Arial, sans-serif; } h1, h2, h3, h4 { font-family: Libre Caslon Text, New York, Georgia, serif; }</style>As you can see, I’ve added multiple fallback fonts to increase the chances of them working, but they seem to default to the last option. I am wondering if other companies have been in the same position?These brand fonts are a big part of our identity as

1
Taylor Tarpley
Community Manager
2 years ago

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