Double Optin emails are not going out

  • 28 February 2021
  • 2 replies

Badge +2

When someone opts into the email list, I have them going to a specific URL (not the success note). I’m not sure if this is why the double optin emails are not going out, or if there is something I am missing. Help!

Thank youi!


Best answer by caroline 1 March 2021, 02:17

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2 replies

Userlevel 5
Badge +8

Hi there,

Thanks for sharing this experience with the Community. In order for other Community members and me to help diagnose the issue, could you provide additional details? Have you verified that the opt-in emails aren’t going to the spam box? Have you verified that double opt-in is enabled?

Additionally, you might find the following Help Center articles helpful:

Guide to The Double Opt-In Process

Understanding Opt-in Related Pages for a List

Why are my double opt-in confirmation emails going to spam?

Hope this helps.




Userlevel 5
Badge +8

Hi there @keepitsimple,

Just wanted to check back in. Are you still experiencing this issue?