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Sign-up form not shown

  • 9 February 2024
  • 4 replies
  • 37 views

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I have a sign-up form that is not showing. I have been searching in the documentation and I have already checked that the store code shows the Klaviyo company ID correctly and only one integration is shown. I compared the code against another store that I manage and the code is the same - of course, each one with its corresponding identifier - but it still doesn't work. What other action can I try? Will I have to delete the integration and do it again?

Thanks in advance for your responses.

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Best answer by Maxbuzz 9 February 2024, 02:22

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Userlevel 3
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Hello @Daniel en The Funnelmania Could you please share the store URL? There might be some issue with how code is added on the page.

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https://sportiumfit.com/

Thanks!

Userlevel 3
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Hello @Daniel en The Funnelmania  I see that you have some targeting applied (UTM and Segments) on the Sign up form. Can you try again by removing those conditions?

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Great! that was the problem, I think some of the parameters are not correct…

 

Thank you so much! I really appreciate your time.

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