Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 988 Topics
  • 2,811 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
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shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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988 Topics

shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect form and just as you’re getting ready to publish it to your store, you realize you selected the wrong list to direct subscribers to (we’ve all been there!).Luckily, Klaviyo makes it easy to change the list your form is directed to in two quick steps:In the form editor, click your form’s CTA button. This will open a new menu on the left-hand side of the screen Click the dropdown next to the List to Submit section and choose your new list! Once you’ve made the change, remember to set your form to Live mode and click the Publish button!

7
P
Contributor I
1 year ago
ashley_mcdermott
Klaviyo Employee
ashley_mcdermottCustomer Ed.
posted in Sign-up Forms

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, select the page where you want the form to live or click Add page to create a new page.Click into the source (< >) for this page. Copy and paste the embedded signup form code into the source. Head to our article on How to Find Where to Paste a Form's Embed Code: Create an Embedded Form to learn where to find your embedded code.Finally, click Save and check that your form looks as expected.

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alex.hong
1 year ago
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Contributor I
miaraffiusaContributor I
asked in Sign-up Forms

How to delete double-opt in confirmation email

Hi, I want to deactivate the confirm subscription option!

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stephen.trumble
Community Manager
2 years ago
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Contributor I
Aviva MaelContributor I
asked in Sign-up Forms

Webflow/Klaviyo signup form integration

I want to add a signup form to an existing Webflow page that adds users to a list in Klaviyo. Do I need to embed a Klaviyo signup form on the Webflow page or can I have a Webflow form call Klaviyo in Javascript and just POST the user’s contact information to Klaviyo somehow? 

4
W
Contributor I
22 days ago
A
Contributor I
acstumpf83Contributor I
asked in Sign-up Forms

Add Birthday to profile

I have created a signup form on my site, asking for the customer’s email and birthday. However, I cannot figure out how to import the birthday into a usable field (i.e. to send birthday emails).I’ve tried searching and have come up empty.

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Contributor IV
1 year ago
C
Contributor I
Carnivore Jack Web TeamContributor I
asked in Sign-up Forms

CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Hello, Using the legacy form and I’m having some trouble with CORS. I receive the following error message in the console: Access to XMLHttpRequest at 'https://manage.kmail-lists.com/subscriptions/subscribe' from origin 'https://mydomain.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.Here’s my form tag: <form action="//manage.kmail-lists.com/subscriptions/subscribe" data-ajax-submit="//manage.kmail-lists.com/ajax/subscriptions/subscribe" method="GET" target="_blank" data-form-email="" novalidate="">I’ve also added the necessary JavaScript file in my header (per the legacy form docs):<script type="text/javascript" src="//www.klaviyo.com/media/js/public/klaviyo_subscribe.js"></script>And have even added this to my .htaccess file: #Begin Klaviyo CORSHeader set Access-Control-Allow-Origin 'https://manage.kmail-lists.com'Header set Access-Control-Allow-Source-Origin 'https://mydomain.com'#End Klaviyo CORSBu

4
C
Contributor I
2 years ago
Shannon E.
Klaviyo Employee
Shannon E.Klaviyo Employee
posted in Sign-up Forms

Why isn’t my sign up form showing on my site?

If your form is published in Klaviyo but not displaying:Verify that you have the signup form code snippet installed on your site. If you’re using an embedded form, verify that you have the embed code installed on your site. Verify that your site is live. Check the Behaviors tab in the Signup Form Builder to ensure that the form is configured to display on the URL that you are viewing. Make sure you’re not using Internet Explorer. New signup forms won’t appear on Internet Explorer. Re-run the test in incognito/private browsing mode in a new window. It may be that you have already closed the popup, which is why it isn’t displaying again. We cookie browsers for 2 years, so once someone closes a popup, they won’t see the same popup again for another 2 years (unless they clear their cookies).

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alex.hong
2 years ago
K
Contributor II
kunalContributor II
asked in Sign-up Forms

How do I add a klaviyo sign up form to my wordpress site

Hi, I want to create a landing page on my wordpress site for a klaviyo newsletter. How do I embed my klaviyo form on the wordpress site’s body. I read some articles but I am not familiar with coding. Any detailed explaination will be highly appreciated

3
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Contributor I
7 months ago
shoshana.antunes
Klaviyo Employee
shoshana.antunesKlaviyo Employee
posted in Sign-up Forms

I have a password protected landing page on my Shopify store and my subscribers aren't being added to a list. What should I do?

This is likely happening due to your signup form not being configured properly to ensure that new signups get added to your list. There are two main steps to take to resolve this issue! The first will take place in your Klaviyo account and the second will take place from your Shopify Admin page. Ensure you’re logged into both for a speedy fix! Login to Klaviyo, navigate to the Integrations tab, and select your Shopify integrationFrom here, ensure that the “Subscribe customers who Accept Marketing to a Klaviyo list” check box is selected. If it isn’t, check this box and select the list you’d like subscribers added too. Be sure to click the Update Shopify Settings button when done. Login to Shopify Admin and search for the password-content.liquid template within your store’s themeWhen you find the page, look within that .liquid file for this code snippet:<input type="hidden" name="contact[tags]" value="prospect, password page">​ You’ll need to update this snippet to include "newsle

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Problem Solver I
2 years ago
D
Contributor I
duesoftwareContributor I
asked in Sign-up Forms

Can I put a Klaviyo form in Squarespace?

Hello everyoneI have created an embedded form (signup) in Klaviyo.I would like that form to appear on a new page I have created in Squarespace.I have done everything corretly - or so I thought - but I cannot get the form to show-up on the squarespace page. is it even possible to do in Squarespace?

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Contributor I
9 months ago
O
Contributor I
OswlContributor I
asked in Sign-up Forms

track signups with Facebook pixel

Hi, I wonder if there is a way to setup the Klaviyo signup forms to trigger a Facebook pixel event.The goal would be to optimize Facebook ads for a signup event at our Shopify store. I thought it would be a no-brainer but apparently I can’t figure it out.I tried to use Facebook’s web-interface for custom events, but it won’t recognize the Klaviyo pop up-form. Any help is most appreciated!Best,Oskar

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David To
Klaviyo Employee
2 years ago
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Contributor I
SHUMANContributor I
asked in Sign-up Forms

SignUp Form URL

Hi, Am I able to do either of the following: Create a signup form that acts as a user registration form. The form will need to be able to accessed with a URL link that could be forwarded to other potential users without a button. Embed a signup form in a Klaviyo template. Both need to trigger another Klaviyo email template when filled out and submitted.  Thanks!

1
Brian Turcotte
Community Manager
1 year ago
F
Contributor I
frojdstockholmContributor I
asked in Sign-up Forms

Collecting Language Preferences on Signup Forms to Send Multilingual Emails

Hello! I have set up my store recently but I have a few target markets. I was wondering, if I through Klavio am able to send specific emails to specific target audiences in specific languages? So for instance, I would like to send:Newsletter signup 10% discount to all of my newly subscribed customers. However, if they are from Taiwan, I want to send this in traditional chinese, china - simplified, Germany - in German.   

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David To
Klaviyo Employee
2 years ago
suchi_klavier
Contributor IV
suchi_klavierContributor IV
asked in Sign-up Forms

Double Opt-In setup

Hi Klaviers, My ecommerce website is based on shopify and currently the emails are being triggered from Hubspot. Objective: I want to setup the double opt-in email first in Klaviyo.  Is the double opt-in email gets auto triggered ? I could see default opt-in email & success page. Or Do I need to setup from the flows ? Double opt-in is enabled for the Newsletter list.Does that mean that the list has the audience only with double opt-in ?  Is the double opt-in emails are being triggered ?  Little confused here. Please help. Thanks in advance.Suchi

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Taylor Tarpley
Community Manager
4 days ago
Julia.LiMarzi
Klaviyo Employee
Julia.LiMarziKlaviyo Employee
posted in Sign-up Forms

Get notified when someone fills out a form

Depending on your business, you might have some forms on your site intended for high-touch customers, and you want to be notified when someone joins that list. So how can we make that happen?At this time, Klaviyo does not have a built-in notification that you can receive when a customer fills out a signup form, but with flows you can make sure you know when someone has been added. Below are two easy ways to do this: You can CC or BCC the desired email on the first message of a flow triggered by the list your customer joins when filling out the form. You will add this CC or BCC on the content page for the first email of the flow. When the customer fills out your form and joins your list, they will enter the flow and receive the first email of the flow — you will then receive that email as well to your inbox notifying you of the customer subscription to your list. You can add a notification action to a flow triggered by the list your customer joins via the form. The notification action

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Contributor I
5 months ago
A
Contributor I
AshHannahContributor I
asked in Sign-up Forms

Why are my embed forms not working on Shopify site?

I confirmed that the shopify / klaviyo integration is set-up on my site, but when I try to add an embed code to one of my pages, it will not show. I’m trying to create a landing page and was just testing it for now -- but the embed is supposed to show directly beneath the image on this page:  https://www.affirmativities.com/pages/test-happiness-activity-book  Can someone please help? Thanks!

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David To
Klaviyo Employee
11 months ago
J
Contributor I
JjhayiContributor I
asked in Sign-up Forms

Using exit intent for a pop-up form on mobile

Hi there!I have a question about the use of exit pop-ups on mobiles. I know that on desktop they’re triggered by the cursor behavior, right?I have read in this article https://www.klaviyo.com/blog/exit-popups that we could use the scroll up as a trigger. But how can I add this in my klaviyo signup forms? The option “ Show when visitor is exiting the page “ already do this for me?Thank you very much!

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Contributor I
2 years ago
R
Contributor I
RhyderContributor I
asked in Sign-up Forms

Contact Form Submission Error: “An error occured when submitting. Please try again later.”

Hi,I have integrated Klaviyo with my Shopify and Gempages site, and I have a form now successfully showing up on one of my pages.However, when I go to submit the form I get the following error:“An error occured when submitting. Please try again later.”I have gone through the help page and double checked that the button is a “submit” button and that the list it is submitting to exists.​​​​​​​Any help would be much appreciated. 

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F
Contributor I
1 month ago
G
grecogumNew Member
asked in Sign-up Forms

Adding an Opt-In Checkbox at Checkout & Syncing Subscribers to a Klaviyo List

I’m looking to add a checkbox email opt-in to my checkout page. Is it possible to do with Klaviyo?

9
Dov
2 years ago
K
Contributor I
kurban93Contributor I
asked in Sign-up Forms

Custom HTML for signup form / pop-up form

Does anyone know if there is a way to drop in custom HTML into the pop-up form builder? I know you can do this in the email template building when you hit <source> but is there any workaround for the pop-ups?

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alex.hong
1 year ago
M
Contributor III
mantrasanContributor III
asked in Sign-up Forms

How can I translate sign up form validation messages?

I’m looking for a way to translate validation messages used in sign up forms.The Language of the list is set to Polish but despite that the validation messages, like: “This field is required” or “Please enter a valid email address”  are presented in English and I’m unable to locate settings to either set them to Polish or translate.Please kindly advise.

35
F
Contributor I
6 months ago
W
Contributor IV
WebgatorzContributor IV
asked in Sign-up Forms

Link a button on my store to Trigger a popup form

I have a page on my Shopify store with a Button that when pressed I would like it to trigger a Klaviyo popup, is this possible? Thank you for any advice, I did see they have the Legacy, but the form and button was very basic, so I would like to just use the button that is created with the website theme and just some how link that to trigger the popup. Thank you

7
Taylor Tarpley
Community Manager
2 years ago
T
Contributor I
tribedevsContributor I
asked in Sign-up Forms

How can I prevent spam bots signing up while keeping my List set to single opt-in?

Hi, we are hitting an issue where bots are spamming our forms with duplicate firstname and lastname. (like JohnSmith JohnSmith). This is a clear pattern that I can write validation for. Although nothing in Klaviyo seems to allow us to check for this and reject it.We cannot turn on 2 step submission. It’s already up and running/established without it and will affect metrics. Forms are embedded.So my question:Can I script a new validation rule into the signup forms myself for this? Can I add any js to the form, within Klaviyo? Or will I have to rewrite 5 forms as legacy, just for the purpose of custom validation? As it seems like Legacy > Embedded when it comes to flexibility...which is...regressive!Any help appreciated. Thanks.

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federico.vitale
Problem Solver I
2 months ago
G
Contributor I
Glen WhiteContributor I
asked in Sign-up Forms

Signing People up to multiple lists on one form

Hi,I run a games shop and I’m looking to set up email lists for the various products and/or events that we run. I want to allow each customer to choose which products they receive information on.My initial thought was to set up multiple lists, one for each product or product group that we operate however I don’t seem to be able to develop a sign up form that allows customers to choose to be on multiple lists.Is there a way of doing the above or is there another way to achieve the effect I need?Any help or advice would be appreciated.CheersGlen

4
Taylor Tarpley
Community Manager
2 years ago
J
JariNew Member
asked in Sign-up Forms

SMTP sending server

We have a dedicated sending domain setup. The confirmation email for the Sign Up Form is sent from send.txn.klaviyomsv.com We want to have the same sender as set up in the dedicated sending domain as some receieving servers reject or mark as spam due to the wrong sending SMTP.The subscription then is sent from our dedicated sending domain. It is all good regarding DMARC.Where can we set confirmation email sending server?

1
julie.accardo
Community Manager
3 years ago

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