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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,174 Topics
  • 3,269 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1174 Topics
D
Contributor I
Daniel KadvanyContributor I
asked in Sign-up Forms
Embedding Klayvio Signup Form in Wix Site

Hi! I’m having an issue following the documentation here to embed a form in the footer of my Wix site.  I’ve successfully added the klayvio.js code snippet (and confirmed it works using an anchor-link targeted landing page as described here), but when I add the embed DIV code in an HTML widget it doesn’t display.  Here’s the documentation from Wix on embedded HTML. I’ve checked that the form is published, there’s no targeting restrictions, etc. I’ve also tested adding the form in both the footer and the body of the site.  Any thoughts here? Thanks!

19
G
Contributor I
1 year ago
K
Problem Solver I
katestrongProblem Solver I
asked in Sign-up Forms
Redirect to custom page after signing up

Hi, I moved from aweber yesterday to Klaviyo. Move has been pretty easy, Im just putting the sign up forms on my site, I have found where I put the url for the redirect to a custom page in the list in klaviyo, but as Im testing my form it doesnt redirect? advise please? Thanks, Kate

5
K
Problem Solver I
3 years ago
B
Contributor I
Brutal ClaireContributor I
asked in Sign-up Forms
Can I add a pop-up to my Squarespace website?

HiCan I add a pop up / form from Klaviyo on my Squarespace website?ThanksClaire 

4
L
Contributor I
1 year ago
T
Contributor I
TickledPinkContributor I
asked in Sign-up Forms
How Do I Turn off A Klaviyo Popup Form?

I’m getting ready to launch my store in 2 hours and i can’t figure out how to turn off the pop up that i have through klaviyo on my landing page!!!!can someone help me??? Please!!

5
Taylor Tarpley
Community Manager
2 years ago
H
Contributor I
Home in StyleContributor I
asked in Sign-up Forms
Link to pop form

Hi to all, I need to make a link to open the pop up form. This will be terms and conditions of my offer in store. I saw the details for the button but I need just to link to the pop up and not click a button. Any help will be much appreciated.

5
S
Contributor I
1 year ago
C
Contributor I
CleoHContributor I
asked in Sign-up Forms
Pop up with offer - unique code?

Hoping that someone could point me in the right direction, I can’t seem to find a guide on this. With our pop up window, I would like to create a pop up window which offers people who sign up a $10 off code. However, I would like the code to be sent to them via email after they have entered their email address, and I would like the code to be unique to each person. Is this possible?

3
alex.hong
3 years ago
M
Contributor II
MelContributor II
asked in Sign-up Forms
Form with File upload

Hi, We have custom form with file upload. Where we ask for ID proof. Is there a way to send the ID proof to Klaviyo? Thank you Mel. 

27
Taylor Tarpley
Community Manager
8 months ago
D
Contributor I
danschreiberContributor I
asked in Sign-up Forms
Is there a way to have a pop up appear only one time during a site visit?

I would like to a pop-up to appear when someone first comes to our website, but then once they close the pop-up, not have it appear again.  I have not been able to figure out how to do that, as it keeps popping up when they change pages, for example. I do not want to limit the pop-up to only certain urls, because we use several landing pages.  So can a pop-up appear one time, no matter where someone lands, and then once they close it, does not appear again? Thank you.

9
Taylor Tarpley
Community Manager
1 year ago
A
Anonymous
asked in Sign-up Forms
How do I make a sign up form pop up only on specific urls?

I want to have only some of my blog posts (a specific subject matter) get a signup pop up that offers them a download.    is this possible? How do you do this. What are best practices for sign up to download? thanks!

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A
Contributor I
1 year ago
G
Contributor IV
GregContributor IV
asked in Sign-up Forms
"An error occured when submitting. Please try again later." Signup form is broken. How to fix it?

Hello, I read all the google subjects on this matter yet no one found solution.I am using an adblock and because of that I am unable to finish signup email.On my iphone signup form isn’t even available..Never had this issue on any website doing a signup form.For those who would like to try and maybe figure out what is going on:www.essencehouse.co"An error occured when submitting. Please try again later." I am launching a product in few days and my squeeze page does't work which is a killler for me.Thank you for any help given, I am forever grateful.RespectfullyGreg

12
Dov
2 years ago
F
Problem Solver I
frangipaniProblem Solver I
asked in Sign-up Forms
Sign Up Forms - Download Ebook

I have created a sign-up form and would like the form button to direct the customer to a free ebook PDF download. Is there any guidance on how to do this? It isn’t clear.

2
F
Problem Solver I
3 years ago
M
Contributor I
maxwellBContributor I
asked in Sign-up Forms
Formatting Sign Up Forms for Desktop or Mobile

I have 2 forms 1 for desktop which appears correctly.1 for mobile which is not appearing correctly. None of the styling of the text is correct. How can we design a form for mobile specifically? It just appears as a Narrow or squished desktop version of the form.

6
alex.hong
3 years ago
J
Contributor II
janinneroContributor II
asked in Sign-up Forms
Why Are Both Shopify and Klaviyo Sending Confirmation Emails for Double Opt-In?

Hey there,I just started using Klaviyo and I love it but I am running into one major problem. I think it is great that the integrated signup forms in Shopify sync with Klaviyo but it results in one issue for me: the Shopify system as well as the Klaviyo system send confirmation emails for the double opt-in. Problem is, I cannot disable double opt-in on Shopify because that would mean anyone can sign up (including bots) and I also cannot disable double opt-in on Klaviyo because double opt-in is required in my country.Does anyone know how to work around this issue?Any help is appreciated.Thank you, 

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D
Contributor I
2 years ago
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Contributor III
loubibluContributor III
asked in Sign-up Forms
How to add a pop-up link to a button on shopify?

Hi, I am driving myself nuts trying to figure this out…I have built a landing page to my existing shopify store for  my new business to collect emails. In the landing page I have a button that requires a webpage for a link.I thought I would be able to create a pop-up and add the link but Klaviyo only gives a code.I have no idea where this code should go in my back end of shopify. I have followed the Klaviyo instructions to add a button but it doesn't work. It shows as a tin basic button and doesn't link to the pop up.is there anyway to place the pop link where the webpage is required?Or is there a simpler way of doing this? it seems really over complicated? 

2
L
Contributor III
2 years ago
B
Contributor II
Buckets and SpadesContributor II
asked in Sign-up Forms
How do i connect my footer sign up to my Klaviyo list ?

Hi,How do i connect my footer sign up to my Kaviyo list ? its currenly concected to mailchip.I am on Shopify … do i need to hire a developer ?   

10
Jakub
Partner - Silver
1 year ago
A
Anonymous
asked in Sign-up Forms
Shopify Footer Newsletter Sign up - not in Klaviyo

I have looked for this topic in the community and seen the replies about turning OFF the Shopify Double Opt in. Mine is OFF but still my tests are not ending up in my Klaviyo newsletter list. (I also have the Klaviyo Double opt in OFF) How do I fix this please?

10
Dov
2 years ago
D
Contributor I
devharryContributor I
posted in Sign-up Forms
React Using API to subscribe a customer to a list

Hi there, we are trying to make our own form in React, and we have followed the instruction from this page https://help.klaviyo.com/hc/en-us/articles/115005080167-How-to-Redirect-Existing-Signup-Forms-to-Klaviyo but we are getting "List does not exist” either with fetch or in axios{data: Object, success: false, errors: Array(1)}data: Objectsuccess: falseerrors: Array(1)0: "List does not exist."import React, { useState } from "react";export default function App() { const [email, setEmail] = useState(""); // const [g, setG] = useState("Y4K7q2"); //const [erros, setErrors] = useState(""); const g = "Y4K7q2"; const onEmailChange = (e) => setEmail(e.target.value); const handleSubmit = (e) => { e.preventDefault(); var data = { g, email }; console.log(data); const requestOptions = { method: "POST", headers: { "Content-Type": "application/x-www-form-urlencoded", "cache-control": "no-cache" }, data: { g: "Y4K7q2", email: "d

3
D
Contributor I
2 years ago
M
Contributor I
molliea15Contributor I
asked in Sign-up Forms
Customer profile - email not subscribed

Hey all, i’m new to klaviyo and have a query. Shopify is showing that we had a customer create a profile by signing up to our email newsletter. My customer section on shopify is showing this customer and states ‘Subscribed’ - To check that my flows were running as set up i went into klaviyo and there was no record that any flows were sent. I found the customer on klaviyo (via their email) however it says that the customer never subscribed so the flow was never triggered to send the welcome email. I’m just confused as klaviyo now has the customers email and shopify shows as subscribed. As our store is in the pre launch phase i want to make sure it’s not an error as it could really harm our conversation if the flows are not being triggered. Any help much appreciated. Thankyou. 

4
Taylor Tarpley
Community Manager
11 months ago
Claudia Howard
Contributor I
Claudia HowardContributor I
asked in Sign-up Forms
Why is my Embedded Form Loading Slowly?

I embedded a Klaviyo form on a Shopify page and the store owner says the form is taking 30 seconds to appear on his various devices.https://www.keepemquiet.com/pages/get-your-discount-code-nowI can’t reproduce the issue and see the form appearing in about 1-2 seconds across various browsers/mobile/desktop.Any insights on how to troubleshoot?

9
David To
Klaviyo Employee
3 years ago
M
Contributor I
Mikasa.AContributor I
asked in Sign-up Forms
Integration of a klaviyo embed form on elementor

Hello, I am having a problem right now if someone wants to help me that would be nice. I want to integrate a klaviyo form on my wordpress site, created with woocommerce and elementor. I made my form on klaviyo I chose the embed form model then when I finished I copied and pasted the code in an html section of elementor. But nothing is happening. What should I do ? 

3
I
Contributor II
2 years ago
H
Contributor I
hotroddyContributor I
asked in Sign-up Forms
Input Text Field with Multiple Lines

Is there a way to add a text input field that is multiple lines (similar to the input box that I’m writing this question within). I see Klaviyo has a text input block for forms but it’s restricted to one line.  I would like to have multiple lines where user can right multiple lines of text with paragraph breaks.    Is this possible? If not, what other service provides this that can be integrated with klaviyo? 

19
N
Contributor I
5 months ago
B
Contributor IV
brendonbrownContributor IV
asked in Sign-up Forms
Redirecting subscribers to a download link

I like to give my email subscribers access to all available free download links.I have dozens of blog posts on my Shopify site offering a specific free download after email subscription. After someone subscribes I have buttons in my success message for all existing downloads (links to Shopify uploads).This is a low maintenance approach that has the disadvantage that the desired download is not at top of the list after the user subscribes, and buttons are painful to design in Forms.I’d like to separate this workflow, and, rather, create a form for each download, with a button to the download on the success page, with an All downloads link to a page with … all downloads. The problem now is that this would be an open page - I’d like to validate these by Klaviyo email subscription. Ideas?

1
Dov
3 years ago
S
Contributor IV
SunilContributor IV
asked in Sign-up Forms
How do I set up exit overlays or pop ups?

Hi how do you set up the exit intent pop up offering a discount before they try and leave?

1
David To
Klaviyo Employee
2 years ago
M
Contributor I
meldrcContributor I
asked in Sign-up Forms
Embedded forms in Wordpress

I have a very straightforward task: I’d like to place an embedded form at the footer of each page on my simple Wordpress site.I already have the other Klaviyo code pasted in a Headers and Footers plugin and my flyout form is working.Then -- I tried copy and pasting the embedded form code in the footer widget - but it didn’t take.Hmm, what else should I try? Are there some extra steps required to use embedded forms directly in Wordpress?Thank you!

4
A
Contributor I
9 months ago
S
Problem Solver III
SeanMcCProblem Solver III
asked in Sign-up Forms
Can I add a hidden property to submit what URL a user is on upon form submission?

I have a pop up from which I would like to pass page url information as a silent property so that the welcome email can mention that brand ( or even better shopify product vendor information ). Is this possible? Thanks in advance Sean

15
D
Contributor I
1 month ago

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