Hello! We are trying to understand if this situation is possible and if anyone has achieved something similar. Our client wants automatically send SMS text messages to customers, with links to the URL pages of products they have purchased -- but only for the NEW products they have purchased (their basket may include a mix of new and previously purchased items). The goal is to provide a sort of “Thank you for purchasing, read more about your new product” marketing initiative.
Do you know how we can achieve this? I know we can setup a “Flow” that will be triggered post-purchase. But I’m not familiar with how / or whether Klaviyo can know only about a customer’s new vs previous purchase history, and only send them links related to their new purchases. Any ideas?
Best answer by Taylor TarpleyView original