We are a B2B business selling products that customers buy from us on a regular basis.
I want to send a product review request, but I’d like to send something different if they’ve ordered it before and have not left a review - how do I go about setting this up in the flow?
Also, if they HAVE left a review before for a product, and then re-order it, I don’t want to ask them for a review again, but how do I skip them from receiving this email?
Thanks!