Replies posted by Donniebrasc

5 Replies

D
Contributor III
DonniebrascContributor III
asked in Campaigns and Flows

Campaign with abandoned Cart, Checkout link not working

Thanks for your answer.

3
bluesnapper
Partner
1 month ago
D
Contributor III
DonniebrascContributor III
asked in Lists, Segments, and Profiles

Double opt in Shopify Checkout, footer and Klaviyo

@Donniebrasc - glad you were able to find a solution from @StefanUE excellent answer. Splitting into two different Lists so that you have different opt-in behavior was what I recommended doing as well.  In general, I think Klaviyo lets you decide what you need to do or want to do with the way you manage your Lists and marketing consent since it can vary from region to region as well as what the merchant or brand wants to do.  Though it may be a bit confusing at first, I like the option to be able to do what is best for the merchant on a case by case basis.   There are some cases where even though double opt-in is not required, it is still preferred to ensure a higher quality of audience and to combat bots and fake email signups.  Here’s a documentation on the topic that might help: Understanding the double opt-in process Best of luck and hope to see you here again in the community! Yes, great idea with the two lists. Problem is only that shopify transfers the people in the klaviyo l

9
kaila.lawrence
Community Manager
2 months ago
D
Contributor III
DonniebrascContributor III
asked in Lists, Segments, and Profiles

Double opt in Shopify Checkout, footer and Klaviyo

In our shopify this does not exist. :(We can not limit it.

9
kaila.lawrence
Community Manager
2 months ago
D
Contributor III
DonniebrascContributor III
asked in Lists, Segments, and Profiles

Double opt in Shopify Checkout, footer and Klaviyo

I have now an own list for my footer newsletter. Here i have the embedded Klaviyo form. Opt in is active. everything fine.Then I made a new list in klaviyo where shopify should sync in by default, so opt in in klaviyo is out for that list and shopify double opt in is also out, because if the customers accept marketing in the checkout, I can legally send them advertising without opting in. The only thing is, that they have to make the purchase. In my test, it is now enough if I enter the email in the checkout and check the box for accepted marketing so that it is transferred directly to the new list in Klaviyo. But it should only do this when the purchase is made.I'm surprised that this doesn't seem to be a normal workflow at klaviyo. This is clearly regulated in Germany. Classic newsletter registration requires double opt-in. If the customer buys and thereby accepts, he does not need a double opt-in to contact him.

9
kaila.lawrence
Community Manager
2 months ago
D
Contributor III
DonniebrascContributor III
asked in Lists, Segments, and Profiles

Double opt in Shopify Checkout, footer and Klaviyo

Thank you very much for your answer.I have now done this and created a list for which I have deactivated the double opt in. I have also deactivated double opt in in shopify. If I now enter an email address in the checkout, it is automatically added to the list in Klaviyo, even though I have not yet completed the purchase. That is not good. Do you know how I can change this?

9
kaila.lawrence
Community Manager
2 months ago

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