Replies posted by mogwaicoad

10 Replies

M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Hey @retention. Thank you! I will definitely try that!

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Thank you, @caroline. I will get the client to give me access to his store. Something is not right and I can’t figure out what exactly.

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Hey Caroline. Yep, that is what I am looking for.The store is on Shopify.But hey, don’t bother over it anymore. I am taking too much of your time. I will explain to the client I can’t make it work and maybe he will understand and I can create a different looking product block.Best,Aleksandra

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Hi Caroline. I really appreciate you helping me. I attached 2 images. One is what I want to have in the block and the other is 2 orders.Best,Aleksandra 

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Hey Caroline!I understand how events work but I do not know how to have “quantity” for more than 1.For example, someone buys 3 same umbrellas. I want to show that customer:Name of the product (I have variable) Quantity ( I do not have variable. Only 1,2,3) Total cost (I have variable)So the quantity should say 3 and I am looking for a variable that can have all the items counted because someone will buy 6 umbrellas and I can’t guess how many will the customer buy.{{ event.extra.line_items.0.quantity }}  doesn’t work.I hope I explained it better. My English is not my first language so I apologize if I wasn’t clear.~ Aleksandra

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Variable for 2+ items in "Thank you" flow

Hi Carole.Thank you for your reply. It is set when someone placed an order.

12
M
Active Contributor I
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Where can I find tracking number in "Preview" of an email for Post Purchase Flow?

You are right @retention   I don’t have any real purchases, just my test…I guess that is why it doesn’t provide the tracking code.What now? I need to wait for someone to buy something or I will buy something from me to get that info?I’ve spent all day today on this, reading and testing and reading and testing. :)

9
retention
Partner - Platinum
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Where can I find tracking number in "Preview" of an email for Post Purchase Flow?

Hi @forman. Thank you for your reply. I tried that and it doesn’t work. I’ve spent the whole day searching for what could be the cause of this and I found nothing.I don’t know what else to try...

9
retention
Partner - Platinum
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Where can I find tracking number in "Preview" of an email for Post Purchase Flow?

Hi @AndriyBoychuk!I am not sure what you mean by how do I and when I add a tracking number to the order - I add it by taking the tracking number from the “preview email” and pasting it to the text section.When? A day after the order I guess.Not sure if I understood what you meant tbh. English is not my first language. :)

9
retention
Partner - Platinum
3 years ago
M
Active Contributor I
mogwaicoadActive Contributor I
asked in Campaigns and Flows

Where can I find tracking number in "Preview" of an email for Post Purchase Flow?

Hello @retention. Thank you for your reply.I did exactly as you said and it was that - I was on the placed order, not on fulfilled order. But now, I have another issue. Now I don’t have tracking number details in the preview. I’s empty and we have tracking set on Shopify.Please check the image attached. Could you possibly know what is wrong with it? Maybe I am doing something wrong but I followed all steps so far.Thank you.Aleksandra  

9
retention
Partner - Platinum
3 years ago

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