Replies posted by mantrasan

6 Replies

M
Contributor III
mantrasanContributor III
asked in Accounts and Settings

Why sender name is displayed in brackets?

Hi @elisegaines|! Thanks for your suggestion. As I have stated above this is not related to Gmail as it happens an all email agents I could test it against. This is your system adding “” around sender name when a comma is used. You can easily test it yourself by adding a comma in the senders name in Klaviyo and send it to any given inbox. I found a way around it by altering a sender name, but its something worth fixing. 

5
Dov
3 years ago
M
Contributor III
mantrasanContributor III
asked in Accounts and Settings

Why sender name is displayed in brackets?

This is not fixed.I can repetitively replicate the issue now - it happens when a comma is used in the sender’s name.Please fix this.

5
Dov
3 years ago
M
Contributor III
mantrasanContributor III
asked in Sign-up Forms

How can I translate sign up form validation messages?

As you can see label field is sanitizing all characters as plain text. I think limited, basic tags should be allowed to be rendered as HTML. 

35
F
Contributor I
7 months ago
M
Contributor III
mantrasanContributor III
asked in Sign-up Forms

How can I translate sign up form validation messages?

Thanks for the info. This is very unfortunate, as the sign up forms are the basis of your product. I hope this gets fixed pretty soon as there is nothing worse as partially translated strings. This reflects badly both on the website where the form is embedded but also on the product itself.Thanks for bringing it up to the dev team. On the other note. I’m creating a consent form. I want to have a checkbox with a label which includes a link to the privacy policy. From what I see the label field is not rendering HTML. How this can be achieved? I declare that I have read <a href="#somelink">Regulations of the online shop</a> and I accept its terms and conditionsI really hope this is achievable in a nice way. I don’t want to add it as a regular text underneath the checkbox.

35
F
Contributor I
7 months ago
M
Contributor III
mantrasanContributor III
asked in Sign-up Forms

How can I translate sign up form validation messages?

Yes, I would not be posting without double checking it.What works:general unsubscribes page for a list - respects language settings for  buttons etc. and validation messages.What is not workingsign up form validation messages are always displayed in English, regardless of the language settings of the list. I tested it with a combination of existing and new forms and lists.I’d love to get it working as validation messages are important factor when it comes to the rate of successful sign-ups. Thanks. Peter

35
F
Contributor I
7 months ago
M
Contributor III
mantrasanContributor III
asked in Sign-up Forms

How can I translate sign up form validation messages?

Hi Caroline,As per my original question, I already did what you suggested - set the language of the list to translate the items which are translated only by your system. Despite doing so, the validation messages are still displayed in English.Maybe I’m missing something, but it seems to me, that validation msg are controlled only by the list’s language settings only. I set a few different languages as the list’s language to test if it has any influence on the validation’s messages displayed in the submission form, but it makes no difference - those are always displayed in English.Should I recreate a submission form so it picks up the correct language settings?Please kindly advise.  

35
F
Contributor I
7 months ago

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