I noticed that sender name is wrapped in brackets when email arrives to inbox.
Why this is happening?
This is how the sender name is defined on the account settings page:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ed727336-f642-442f-a2b7-06788411b189.png)
and this is how it is rendered in Gmail:
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/f7bb39d3-2c4c-4724-940b-7aab522cff32.png)
and it gets even worse when email agent tries to escape brackets.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ea8975fb-b0dc-4ada-885a-1ebff0cfa369.png)
Best answer by Dov
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