Replies posted by Niles

7 Replies

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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

First Time Buyer Thank You Flow

@julie.accardo By doing what you said it helped me understand why it wasn’t making sense before. I think I got it now   

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T
Contributor II
2 years ago
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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

First Time Buyer Thank You Flow

@Mailbox Manny My setup is based on the “Welcome Flow”. For every customer who Placed an Order for the 1st time, it will send them a THANK YOU email and then in the next emails notify them of the temporary discount. This is what I would call “First Time Buyers”. For customers who Placed an Order for the 7th time, it will send them a THANK YOU email, welcoming them into the VIP Group. Then offer a temporary discount in the next emails. This is what I would call “Repeated Buyers”. To differentiate the two, I’ve used the conditional split as you suggested. But I only need to know if I’ve setup the conditional split correctly and if I’m missing anything.  

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Contributor II
2 years ago
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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

First Time Buyer Thank You Flow

Hey @Niles,   That can be definitely done in the welcome flow.  You’ll need to use the conditional split’s to break out the paths based on the criteria you set (ie. order 1, order 2, order 3+, etc.).   You can definitely have a separate flow for that, but from my experience, it may be easier to have the splits in the same flow so you can easily visualize where your subscribers are being sent in their journey.   For adding people to a VIP list, you can use an action to update a profile property (ie. VIP = TRUE) and then have a segment based on that property OR just have a segment based on conditions you have set for VIP’s (ie. more than 5 orders within a year):     Also, some unsolicited feedback on pushing a promo so quickly after ordering, think through if it may be too off-putting in your customers journey.  But, I don’t know what your product is or the nature of your customers buying pattern.    But, I’d recommend think long term relationship vs short term revenue.  It’ll pay off,

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Contributor II
2 years ago
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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

First Time Buyer Thank You Flow

I will look into these soon and feedback. 

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Contributor II
2 years ago
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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

First Time Buyer Thank You Flow

@dov.derin Thank you for your help. I’ve followed your instruction and this is how it’s been implemented. Now I’m thinking about deleting the part which is circled in RED. Because I want to create a separate flow for repeated buyers. Where I would use the same flow example as on the picture below, but what changes on this one is that this should be triggered when this repeated buyer order something for the 3rd or 5th time. And I want to automatically add these buyers to a “VIP” list.Is what I’m saying above possible with the “Thank You” flow?   

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Contributor II
2 years ago
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Contributor IV
NilesContributor IV
asked in Campaigns and Flows

Abandoned Cart dynamic syntax

Hey Manny, just letting you know that I used the template of Klaviyo itself and got this setup and working! Thank you  again.

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Contributor IV
2 years ago
N
Contributor IV
NilesContributor IV
asked in Campaigns and Flows

Abandoned Cart dynamic syntax

Thank you Manny, I will do that instead! 

3
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Contributor IV
2 years ago

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