Topics started by gokellylewis

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gokellylewisContributor I

asked in Campaigns and Flows

Tag customers when they click a specific link

Hi, I’m running a big launch with lots of emails going out this week. I want to give customers the chance to opt-out of getting emails during this launch if they’re not interested in the offer at this time, but still stay on our list. Hoping this will help prevent unsubscribes. In Convertkit this was simple. I have a page on my website called “Opt-out” and I would just hyper-link that page within the email, ie. “opt-out to snooze this launch but stay on our list.” And then I’d set a rule that anyone who clicked that link would be in a different segment “opt-out launch” not be emailed in this campaign. But I can’t find a way to do that here in Klayvio. Anyone have an idea? Thanks in advance for the help!

10 months ago

gokellylewisContributor I

asked in Campaigns and Flows

Send name - brand or personal?

This is a weird question, but, I’m wondering if the send name should be my brand name (Damesly) -- or my personal name (kelly)? My company is larger than just me, of course. Asking because it could be an advantage to send it out under my name. Would it help the emails to land in a primary gmail folder instead of a promotions tab? Is there any research around this? Best practices? Would love to hear your thoughts!

1 year ago

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