Topics started by Greg S

2 Topics

Recently active

Most views Most replies

Greg SContributor I

asked in Campaigns and Flows

Who will get my email in new flow???

We segment people to a “Win back” segment is they did not purchase from us for 180 days. There are 3500 people on this list.I created a new flow with a trigger based being added to this segment. It’s not clear to me if this will also including existing people in the segment, or if it will only go to new emails added to the segment.Here’s what I’m trying to accomplish: send this flow to anyone already in the segment and have it automatically send as new ones enter the segment. A bunch of emails initially transitioning to automatic emails based on segmentation.

2 months ago

Greg SContributor I

asked in Campaigns and Flows

Flow Recommendation Needed for transient customer base

We sell wedding party gifts - for newlyweds, for the bridal party and for groomsmen. So our customer base only needs our product for a specific amount of time -while they are engaged or until the the couple is married.We have a 4 email welcome series that ends after about 2 weeks or when an order is placed. Currently we have no further automation past that. What would you recommend for an ongoing engagement campaign (or flow) to try and stay relevant during the limited time that our product applies to the subscriber.Would simply drawing out the welcome series with weekly emails (while maintaining the conditional split) be a reasonable approach?Any thoughts/advice are greatly appreciated.

3 months ago

New Topic Guidelines

If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.

Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.

Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.

Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.

Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.

Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.

Most helpful members this week

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

Links & Resources

Klaviyo.com
Log in to Klaviyo
Klaviyo Blog
Help Center
Marketing resources
Live training

Platforms

Klaviyo for Shopify
Klaviyo for Shopify Plus
Klaviyo for BigCommerce
Klaviyo for Commerce Cloud
Klaviyo for Magento
Klaviyo for WooCommerce
Direct Integrations

Partners

Klaviyo Partner Programs
Agency Partner Directory
Integrations Library

Useful Things

COVID-19 Insights
Events
Email Template Builder
API Docs
Get Help

About

Who We Are
Newsroom
Careers
Engineering Blog
Design Blog
Contact Us