Topics started by noobmarket

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noobmarketContributor IV

asked in Lists, Segments, and Profiles

misssing timestap error during ecommerce event import

Hi,I am trying to follow this guide to import past orders.Then I keep getting the error “The selected file is missing a timestamp column.” even though my csv file already has that column. I even tried to import this sample data and got the same error: What’s going on?

2 months ago

noobmarketContributor IV

asked in Campaigns and Flows

how to display cart details in a campaign email

Hi, I ran a sale on my shopify store last week. The sale has ended. I am creating a segment that includes people that has abandoned the checkout process last week. I’d like to send them an email giving them a discount to recover the abandoned cart. So should I use an email campaign to do that? If so, how can I include the cart content in my email?or should I create a one-time flow to include this one-week abandoned carts?I already have an abandoned cart recovery flow, but that’s not specific to this group of abandoned carts.

1 year ago

noobmarketContributor IV

asked in Campaigns and Flows

manually trigger checkout started, placed order, ordered product event

Hi, there was a problem with Klaviyo tracking on my Shopify site so that checkout started, placed order, ordered product events were not fired for a month.I’ve got it fixed now.How can I manually trigger these events and sent them to Klaviyo so that my abandoned cart recovery flow can process these OLD abandoned carts that occurred in the past month ?

1 year ago

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