Hello !
I need help with the abandoned cart feed, specifically with the block configuration. I can't find the URLs (tags) to enter when using Prestashop.
The block (photo and text) doesn't appear when previewing the email.
Can you help me?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/1991e01b-d5d0-42f7-8cde-cdfa31ea7a85.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/3fdae6a4-9f87-4d27-8275-6a4c71d69d46.png)
Hello !
I need help with the abandoned cart feed, specifically with the block configuration. I can't find the URLs (tags) to enter when using Prestashop.
The block (photo and text) doesn't appear when previewing the email.
Can you help me?
Hi Kathleen,
Thank you for your reply,
I don't know how to retrieve the information for the tags. On the internet I can only find the tags for Woocomerce or shopify but not for Prestashop.
Okay, I get. We could use zoom if you dont mind , where you share your screen express yourself better and put you through what you need to do. Fine by you ?
Which prestashop do you use ?
And have you completely integrated prestashop with klaviyo?
Hey
You can use this Help Center doc: How to use dynamic variables to personalize email and SMS flows. It will show you how to find and use the proper variables so the product block will populate correctly based on your Prestashop data.
Hope this helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.