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Preferences Template Auto fills Showing Incorrectly

  • 2 April 2024
  • 2 replies
  • 18 views

Hi there, 

For my ‘update your preferences flow’, the preferences form found in settings is showing autofilled information incorrectly (dates). Is it do with my settings? Please see screenshots. 

 

Thank you, 

Ebony 

 

2 replies

Userlevel 6
Badge +26

Hi @Browns,

Thank you for your question!

I believe that this normally displays the data that’s already pre-filled for that particular user - are those values that it is showing not currently entered on the profile in Klaviyo?

Thanks
David

Badge +1

Hi @DavidV

Thank you for your reply. No, data is showing on multiple people the same. 

Thank you, 

Ebony

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