Hi there,
We have created a form in Jotform that is integrated with our Stripe. The payments are pulling through to Klaviyo as ‘issued invoice’, ‘successfully paid’ and the customer is a paying subscriber.
How do we tag this customer as a subscriber that can move in and out of our active customer segment?
We are using Zapier to send events between Jotform/Klaviyo and can also use for Stripe but I can’t seem to find the answer online.
Thanks
Stripe subscriptions to create dynamic segment
Userlevel 7
+36
Hi
I’m going to check on this internally and I’ll update the thread shortly.
Best,
Brian
Userlevel 7
+36
Hi
You could do this with a flow that updates the profile’s properties when the ‘issued invoice’ event is triggered for their account:
Userlevel 7
+36
Hi
You could potentially create two custom events, one for subscription, and one for non-subscription, and then duplicate the flows but change the triggers to match the context. Is it possible for your customers to order a subscription item and a non-subscription item in the same order?
- Brian
Hey
They can! We run our stripe processing through a click funnel. One product is a physical product, and the other is a “VIP club experience” that reoccurs each month. So when I use the trigger “invoice issued” it includes everyone who has purchased through that click funnel
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