Hi there,
We have created a form in Jotform that is integrated with our Stripe. The payments are pulling through to Klaviyo as ‘issued invoice’, ‘successfully paid’ and the customer is a paying subscriber.
How do we tag this customer as a subscriber that can move in and out of our active customer segment?
We are using Zapier to send events between Jotform/Klaviyo and can also use for Stripe but I can’t seem to find the answer online.
Thanks
Stripe subscriptions to create dynamic segment
Hi
I’m going to check on this internally and I’ll update the thread shortly.
Best,
Brian
Hi
You could do this with a flow that updates the profile’s properties when the ‘issued invoice’ event is triggered for their account:
Hi
You could potentially create two custom events, one for subscription, and one for non-subscription, and then duplicate the flows but change the triggers to match the context. Is it possible for your customers to order a subscription item and a non-subscription item in the same order?
- Brian
Hey
They can! We run our stripe processing through a click funnel. One product is a physical product, and the other is a “VIP club experience” that reoccurs each month. So when I use the trigger “invoice issued” it includes everyone who has purchased through that click funnel
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