Replies posted by KeviSunshine

109 Replies

L
Contributor I
LoisZContributor I
asked in Developer Group

Terminal: 'email or phone number is a required field for each profile'

Hi @LoisZ,I believe this is a problem with the docs as they aren’t perfectly clear. The issue in your code is you’re trying to create 4 different contacts, each with one piece of information (email, phone, first name, last name).Each profile should be a single object in the `profiles` array.Your body should look like…body: JSON.stringify({ profiles: [{email: Email, phone_number: phoneNumber, FNAME: firstname, LNAME: lastname}] })i.e., one object with all four fields in it.Hope that makes sense!Cheers,Kevin.

1
KeviSunshine
Expert Problem Solver II
1 year ago
Z
Contributor I
ZintegrationsContributor I
asked in Developer Group

New errors from API on phone numbers this week

Hi @Zintegrations,I don’t have any solid answers for you, but I wanted to chime in and express my frustration with the phone number validation on Klaviyo.I posted this topic a few weeks ago:  I didn’t get any concrete responses other than the following: I see that you had reached out through our Community recently about an issue you were seeing with bulk loads that encountered errors due to a bad email/phone number. I've had a chance to touch base with my team about this, and we don't exactly have a list of values that aren't accepted. With that being said, Phone Numbers synced must be in E.164 format, and Emails must contain an @ to be considered valid. There isn't any pre-built logic we have to exclude those invalid email/phone numbers. One suggestion would be to either build out, or work with your developers to build, conditional logic that will remove any profiles who don't have the accepted formatting I mentioned above. So long as this occurs prior to the bulk API request, then th

8
C
Problem Solver I
1 year ago
KeviSunshine
Expert Problem Solver II
KeviSunshineExpert Problem Solver II
asked in Developer Group

Is there a list of bad emails and phone numbers that Klaviyo rejects?

Thank you, Alex! 🙏

2
KeviSunshine
Expert Problem Solver II
1 year ago
E
Contributor I
ecorisingContributor I
asked in Developer Group

Using Zapier to subscribe to Klaviyo List (name, email, phone_number & sms_consent)

Hi @ecorising,I’m not a Python expert, but I understand JSON and the way your profile array is setup it’s definitely creating two profiles.The email, phone number, and sms_consent should all be within the same object. Which means they should all be within the same curly brackets.Here is an updated snippet. Just replace this with what you currently have for the profiles variable and give that a shot. That should work!payload = {"profiles": [  {"email": input_data["email"], "phone_number": input_data["phone_number"], "sms_consent": sms_consent}]}Here’s the whole snippet you have with my edits…import requestsurl = "https://a.klaviyo.com/api/v2/list/LIST_ID/subscribe"querystring = {"api_key":"PRIVATE_API_KEY"}# configuring sms_consent mapping to boolean valueif (input_data["sms_consent"] == "true" or input_data["sms_consent"] == "True" or input_data["sms_consent"] == "TRUE"): sms_consent = Trueelif (input_data["sms_consent"] == "false" or input_data["sms_consent"] == "False" or input_data

3
stephen.trumble
Community Manager
1 year ago
F
Partner - Silver
Freddy AngeloPartner - Silver
asked in Developer Group

Using liquid syntax to dynamically update profile attribute based on other attribute

Hi @Freddy Angelo,I’ve tried this exact thing before and the answer is using a webhook to call Klaviyo’s own APIs.I talked about this in this post:  That should be a simple solution to your problem :)Cheers,Kevin.

2
F
Partner - Silver
1 year ago
M
Contributor I
mari17Contributor I
asked in Developer Group

Looking for someone to help me with an API

Hi @mari17,Check out Metric-based flows! https://help.klaviyo.com/hc/en-us/articles/360003057151You can setup an API call (track endpoint) to trigger a new event for each profile, and the flow will pick it up and message them accordingly.Your scenario sounds very similar to a cart-confirmation email which is one of the main use cases for metric-based flows.I’m rather busy at the moment so I can’t give you step-by-step instructions, but I saw your post and I’m sure metric-based flows are the way to go.Cheers,Kevin.

4
David To
Klaviyo Employee
1 year ago
KeviSunshine
Expert Problem Solver II
KeviSunshineExpert Problem Solver II
posted in Developer Group

Should Klaviyo support profile properties of type object?

Hi Alex!Thanks for the response.I understand that Klaviyo doesn’t support this right now and I’m not looking for a workaround. I think built-in support for nested properties is the only solution.In an ideal world, nested profile properties would be segmented in a similar manner to how it works for “What some has or has not done” (as you mentioned).Is there a way to upvote this product request? Cheers,Kevin. P.S. For anyone interested, here’s a screenshot showing the how the “What someone has or has not done” works–this is a very helpful feature and I wish this type of filtering could be applied to nested profile properties!! 

6
alex.hong
1 year ago
KeviSunshine
Expert Problem Solver II
KeviSunshineExpert Problem Solver II
posted in Developer Group

Should Klaviyo support profile properties of type object?

I agree about creating segments but it isn’t any different than filtering an event by its properties.Events are already stored as objects so there’s a path there.Well, maybe there needs to be a limit to the number of nested objects you can have–an event only has one level of properties I believe.I’m sure this question has been asked before and I’m sure there’s a feature request for it, but I couldn’t find it anywhere. If anyone can locate the feature request, I’d upvote it in a heartbeat!

6
alex.hong
1 year ago
KeviSunshine
Expert Problem Solver II
KeviSunshineExpert Problem Solver II
asked in Developer Group

Base64 Encoding a stringified JSON object

Hi @David To,Sure thing!For everyone who’s interested, we haven’t gotten to the crux of the issue yet but I did learn something very cool from one of Klaviyo’s awesome support specialists, Jeff.If you want to set a profile property that consists of another profile property, you can use the Call Webhook step and call Klaviyo’s own Identify API. How cool is that! Here is how Jeff explained it…Setting a property on a profile that consists of other propertiesYou are correct that our "Update Profile Property" Flow action doesn't take in variables. Instead you should use our Webhook Actions so make an API Request to the our Identify API to update a profile property (https://developers.klaviyo.com/en/reference/track-post) Here are some articles that discuss webhook flow actions:Understanding Klaviyo Webhooks How to add a webhook action It would look like this: HEADERS:Accept: text/htmlContent-Type: application/x-www-form-urlencoded JSON payload:{ "token": "YOUR-PUBLIC-KEY", "properties": {

4
JeffV.klaviyo
Klaviyo Employee
1 year ago

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